Contributor Program Manager

DoubleZero

2d

About The Position

DoubleZero Foundation is seeking a Contributor Program Manager to build and nurture relationships with the network contributors and resource providers who power the DoubleZero protocol. This role sits at the intersection of community engagement and infrastructure operations, working closely with the diverse set of parties – from high-frequency trading firms and bare metal providers to validators and institutional market participants – who contribute resources to DoubleZero's global network.

Requirements

• 2+ years of experience in community engagement, community management, or customer/partner success
• Existing experience with infrastructure concepts (networking, data centers, or systems administration preferred)
• Strong written communication skills with exceptional attention to detail
• Experience managing communications across multiple platforms (Slack, Telegram, Discord)
• Comfort engaging with technical audiences and translating between technical and business stakeholders

Nice To Haves

• Business development exposure or interest is a plus

Responsibilities

• Own contributor communications and engagement. Serve as the primary point of contact for DoubleZero's network contributors across Slack, Telegram, and Discord. Manage day-to-day communications, ensure questions are answered promptly, and bubble up technical or strategic issues to the appropriate teams.
• Manage contributor onboarding. Guide new contributors through the onboarding process, from initial interest through active participation. Develop and refine onboarding workflows and supporting assets to reduce friction and improve time-to-contribution.
• Build and activate the contributor community. Foster deeper engagement with contributors beyond basic network participation – encouraging involvement in testing, tooling development, and operational responsibilities as DoubleZero decentralizes.
• Lead contributor recognition and visibility. Establish programs that highlight contributors as domain experts and active builders of the DoubleZero network. Facilitate internal knowledge-sharing (spotlight sessions, brown bags, contributor talks) and external visibility (content, media, social, and events) to strengthen community bonds, elevate contributor voices, and reinforce ownership and pride in the network.
• Develop and maintain documentation. Create and improve contributor-facing documentation, guides, and resources. Work with technical teams to ensure content is accurate, accessible, and actionable.
• Coordinate contributor events. Partner with Marketing to plan and execute 1-2 contributor-focused events per year. Represent DoubleZero at industry events to engage potential contributors.
• Define and measure contributor program success. Establish and track clear success metrics for the contributor experience, including onboarding efficiency, engagement depth, retention, satisfaction, and perceived value. Regularly assess what contributors gain from participating in DoubleZero and use insights to evolve programs, tooling, and support models over time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed