Contributions Coordinator

College Park Church•Indianapolis, IN

8d•Hybrid

About The Position

The Contributions Coordinator is an integral member of the finance team and is responsible for all ongoing and complex gift processing, gift reporting, and donor management system coordination and configuration. The Contributions Coordinator will engage with donors, assisting throughout the giving process, and will communicate personally on behalf of the elders expressions of gratitude and encouragement. Other responsibilities include general administration as needed for the role and as required to joyfully support the staff team in fulfilling the mission and ministry of College Park Church. This role will report to the Director of Finance.

Requirements

Bachelor’s degree preferred in a related field (e.g., business, accounting, IT, or nonprofit administration)
Two years of customer interfacing experience strongly preferred
Experience in the area of donor relations and administration strongly preferred
Key personality descriptors: humble, good listener, peaceable, not easily provoked, focused, accurate and precise, learner, initiative with high level of follow through, thinks in numbers, team player, loves a challenge, tenacious, and joyful
Excellent judgment and decision-making abilities
Ability to engage with confidential information discretely
Ability to demonstrate kindness, patience, and professionalism at all times
Experience dealing with a broad cross section of people in-person and virtually
Comfortable working to resolve complex problems with a winsome demeanor
Excellent written and oral communication skills
Organizational and interpersonal skills
Ability to interpret and evaluate policy and procedural requirements and analyze data required
Computer skills required (including a working knowledge of MS Office and organizational databases)
Passionate about the vision, mission, and Core Values of College Park Church
Is a member, or willing to become a member, of College Park Church and work under the leadership of the Pastors and Elders
Demonstrates a stable, growing, mature Christian life
Desire to be Christ-like in all aspects of the job

Nice To Haves

Experience with donor/church management database systems including Ministry Platform, a plus

Responsibilities

Gift Processing
Review and record all contributions in the church management system
Responsible for processing, batching, and scanning all contributions – online, plate/offering, welcome desk, and mail
Review, investigate, and resolve any discrepancies in gifts received
Responsible for exporting transactions from church management system to financial accounting system
Work with finance staff on reconciliations between church management system and financial accounting system
Oversee processing, coordinating, and monitoring stock, charitable fund gifts and other complex assets and estate commitments
Donor Relations
Visible and lead responder to all donor questions on giving, contributions, and statements for all congregations that are part of College Park Church including from the website
Work with donors to resolve issues and pray for donors on a regular basis
Lead contact for distributing all donor specific communications including first time giver letters and soft credit acknowledgements
Primary point of contact for stock and estate gifts
Oversee annual contribution statement process
Gift Reporting
Responsible for all donor and contribution reporting
Coordinate with Director of Finance to determine frequency and layout of standard reports
Ad hoc reporting for campaigns, Christmas Offering, etc. as needed
Prepare and distribute weekly giving reports and serve as a primary point of contact for all gift reporting for other congregations that are a part of College Park Church
Systems Configuration & General Administration
Coordinate with IT and finance to configure church management system as needed
Open up and close online giving options as directed
Work with membership coordinator on regular database updating and as needed clean-up
Order contribution envelopes as needed
Review monthly statements from online giving processor
Attend staff meetings and finance team meetings
Special projects and other tasks as assigned