Contribution Specialist, Insperity 401(k) Plans

Insperity • Houston, TX

23h

About The Position

This position is responsible for executing 401(k) plan contribution transactions, resulting in the purchase of investment shares, in the 401(k) plan recordkeeping system.

Requirements

• High School Diploma or equivalent required. Bachelor’s Degree or commensurate work experience preferred.
• Three or more years’ experience in a retirement plan administration, benefits administration, payroll processing, human resource, financial services, or bookkeeping/accounting related role preferred.
• No licenses or certifications required.
• A willingness to pursue retirement plan certificates, certifications and designations expected for growth.
• Understanding of retirement plans, specifically 401(k) plans, other benefit plans, or payroll processes preferred.
• Attention to detail and ability to evaluate large data files is necessary.
• Solid math aptitude is necessary.
• Experience with a customer relationship management (CRM), human resource information management (HRIS), or similar database application helpful.
• Critical thinking, strategic planning, and organizational skills necessary.
• Flexibility, adaptability, and ability to multi-task necessary.
• Communicates tactfully and effectively, orally and in writing, and maintains effective work relations with those encountered in the course of employment.
• Exhibits knowledge of payroll, recordkeeping, and CRM systems.
• Ability to develop and maintain solid working relationships with internal partners.
• Ability to maintain the highest level of customer service quality and productivity.
• Ability to manage all tasks with timeliness and accuracy in a high-volume environment.
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
• Familiar with correct English usage, grammar, spelling, punctuation, and arithmetic.

Responsibilities

• Processes daily payroll calculated contributions in the 401(k) recordkeeping system, including reconciliation and coordination of funding with other business units.
• Processes participant-initiated loan payoffs and rollovers, including review of any required supporting documentation and coordination with other business units and third-party service providers.
• Processes all employer contributions outside of payroll integration, including annual employer contributions, and corrective contributions.
• Serves as the primary contact for general client and participant level recordkeeping system inquiries related to inbound transactions and investment share purchases.
• Reviews loan amortization schedules, assures alignment between the recordkeeping and payroll systems, and executes appropriate adjusting entries in the applicable system(s).
• Responds to inquiries related to rollover contributions from issuing financial institutions.
• Updates payroll system with year-to-date contribution amounts from prior payroll providers/employers to aid in regulatory limit monitoring.
• Participates in enhancement and release testing on the payroll, recordkeeping, and CRM systems.
• Performs quality review of inbound transactions performed by other specialists.
• Assists in the resolution of participant and plan level issues escalated from internal departments.
• Prepares, updates, and distributes job aids, as necessary.
• Contributes to the completion of projects and department objectives as specified by the manager.

Benefits

• Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.
• Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
• Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees