Term Limited - Contracts Process Improvement Advisor

City of Seattle, WA•Seattle, WA

45d•$55 - $82

About The Position

Aging and Disability Services (ADS) is dedicated to helping older adults and adults with disabilities live with independence, dignity, and connection in their communities. ADS partners with local, state, and federal programs to fund and coordinate a range of services, including case management, in-home care, caregiver support, and community living connections. The SAII will be a key advisor to the ADS Division Director, Contracts Unit Manager III and Deputy Division Director. The position will develop and implement policies and programs to continue improvements to the administrative and operational performance of the ADS Contracts Unit. This is a Term Limited opportunity anticipated to last up to one year with possible extension.

Requirements

Education: Bachelor's degree in Social Services, Psychology, Public Health, Social Work, Public Administration, Gerontology, or related field.
At least 3 years of experience in program evaluation, quality improvement, or health and human services analytics.
Strong knowledge of aging, disability, Medicaid-funded services, and community-based care systems.
Proficiency in evaluation methods, data analysis software (e.g., Excel, SPSS, R, or Tableau), and logic model development.
OR: An equivalent combination of education and experience that demonstrates the ability to perform the position duties.

Nice To Haves

Experience leading CQI or process improvement initiatives using formal frameworks (e.g., Plan-Do-Study-Act, Lean, Six Sigma). Experience with state-funded long-term services and supports (e.g., COPES, MAC, TSOA, New Freedom).
Familiarity with Washington State's Home and Community Services (HCS) and related eligibility systems.
Collaboration & Stakeholder Engagement
Project Management
Adaptability in a Fast-Paced Environment
Experience in contracting with government entities

Responsibilities

Creating and implementing a process, policies and procedure for onboarding new Grants & Contracts Specialists.
Determine success measures for a functional program.
Identify gaps in policies and procedures and convene cross-functional staff to provide input or agreement to complete the procedures.
Ensuring public resources are allocated and spent appropriately and high-quality services are delivered to vulnerable older adults and people with disabilities.
Advise ADS and HSD leadership and defend recommendations on final policies and procedures
Lead internal communications about the policies and programs they oversee
Effectively navigate and negotiate discussions between policy and process, knowing when to elevate to leaders, and how best to represent the Contracts Unit and ADS' positions.
Coordinate, manage, and facilitate the work of groups across functional and department lines.
Act on authority from the ADS Deputy Division Director and Contracts Manager to continue improvements to the administrative and technical performance of the ADS Contracts Unit. With this authority and
Work across the division and department to develop and implement policies and programs.

Benefits

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents.
More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and covered family-members/most employees-plans.

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