Improvement Advisor

Sanford Health•Sioux Falls, SD

1d•$29 - $47

About The Position

The Improvement Advisor works with leadership to organize, assist, and coordinate planning and implementation of systematic, organization-wide approaches to improving outcomes. The Improvement Advisor will support corporate and local strategic plans that achieve high impact and significant improvements in organizational performance by providing oversight to performance improvement components and activities. The advisor must have demonstrated ability in problem solving, critical thinking, conflict management, and team building skills in order to ensure a productive work environment and achievement of goals. The responsibilities of the advisor include data and project management, analytical reasoning, interpreting and evaluation of complex information, identifying patterns and essential issues, while measuring and evaluating the attainment of results. The advisor is also responsible for utilizing and teaching process improvement methodologies to support informed decision making for operational efficiencies and effectiveness that align with system strategies. Knowledge of and conformance to regulatory requirements, contractual obligations, and the organizations policies is essential, along with the ability to maintain confidentiality of sensitive information. Serves as communication link and resource person regarding performance improvement and patient safety for departments and management throughout the organization. Understands and communicates quality and safety priorities as they relate to high reliability and value based care. Analyzes data to identify areas of opportunity for improvement efforts. Ability to write and verbally communicate in a legible and understandable manner, have strong computer skills, possess the ability to make independent and timely decisions when circumstances warrant, and possess the ability to demonstrate interpersonal skills, such as interacting effectively with other health care professionals, physicians, upper-level management, regulatory agency staff, and the general public. Other desired traits of the Advisor include familiarity with the basic tools of robust process improvement, work process redesign, or re-engineering, knowledge of medicine and medical terminology, and ability to work with minimal supervision. Occasional evening and weekend hours, and potential for greater than 40-hour workweek when circumstances warrant.

Requirements

Bachelor's degree required. In lieu of education, leadership may consider an Associate’s degree and 5 years of applicable experience. If degree is in nursing, graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
Minimum of two years experience in operational process improvement, clinical, or healthcare management setting preferred.
Ability to write and verbally communicate in a legible and understandable manner
Have strong computer skills
Possess the ability to make independent and timely decisions when circumstances warrant
Possess the ability to demonstrate interpersonal skills, such as interacting effectively with other health care professionals, physicians, upper-level management, regulatory agency staff, and the general public.
Knowledge of and conformance to regulatory requirements, contractual obligations, and the organizations policies is essential, along with the ability to maintain confidentiality of sensitive information.
If a licensed registered nurse (RN), currently hold an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.
Obtains and subsequently maintains required department specific competencies and certifications.

Nice To Haves

Lean Six Sigma Green Belt or Certified Professional in Healthcare Quality (CPHQ) or equivalent preferred.
Familiarity with the basic tools of robust process improvement, work process redesign, or re-engineering
Knowledge of medicine and medical terminology
Ability to work with minimal supervision

Responsibilities

Organize, assist, and coordinate planning and implementation of systematic, organization-wide approaches to improving outcomes.
Support corporate and local strategic plans that achieve high impact and significant improvements in organizational performance by providing oversight to performance improvement components and activities.
Data and project management
Analytical reasoning
Interpreting and evaluation of complex information
Identifying patterns and essential issues
Measuring and evaluating the attainment of results.
Utilizing and teaching process improvement methodologies to support informed decision making for operational efficiencies and effectiveness that align with system strategies.
Serve as communication link and resource person regarding performance improvement and patient safety for departments and management throughout the organization.
Understands and communicates quality and safety priorities as they relate to high reliability and value based care.
Analyzes data to identify areas of opportunity for improvement efforts.