Contracts Administrator

A & D•Windsor Locks, CT

13d•Hybrid

About The Position

Management of Repair Purchase Orders from a diverse range of Commercial and/or Military Airline customers. Responsibilities include initial acknowledgement, quoting, shipment and invoicing of customer orders, as well as managing contractual requirements. This includes asset reporting, customer service level/on-time delivery, turn time penalty avoidance and reporting. This position requires effective interaction with various functional groups including Manufacturing/Quality Engineering, Program Management, Shop Supervision, Shop Technicians, Customer Support Managers and Field Service Representatives, to convey customer requirements and monitor/communicate delivery performance. Extensive customer liaison on a variety of issue related to assigned orders is required. Must be able to consistently perform assigned duties in self-directed, timely manner. Position also requires periodic scheduled participation on A.O.G. (Aircraft on Ground) Response Team (after-hours), holidays and weekend support.

Requirements

3- 5+ years’ work experience, preferably experience dealing with Aerospace customers
The ability to communicate well both verbally and in writing is essential
Customer Service
SAP
MS Office/Suite
Qualifications AS or BS
3-5

Nice To Haves

Knowledge of CORE tools
prior experience with SAP
administration of contractual terms
bilingual skills

Responsibilities

initial acknowledgement
quoting
shipment and invoicing of customer orders
managing contractual requirements
asset reporting
customer service level/on-time delivery
turn time penalty avoidance and reporting
convey customer requirements
monitor/communicate delivery performance
customer liaison
A.O.G. (Aircraft on Ground) Response Team (after-hours), holidays and weekend support