Contractor Services Teammate (Starting at $18 per hour)

Moana Nursery

2d•$18•Onsite

About The Position

Primary Job Purpose & Key Business Needs: Moana Nursery will start servicing landscape contractors and other construction professionals at our Minden Farm starting in Spring of 2026. We are looking for team members to operate this re-wholesale outlet in conjunction with our contractor services team in Reno and our growing team in Minden. Your Future Role: As a Contractor Services teammate at our Minden Farm location, you will be providing service to contractor customers on site, loading material, using point-of-sale to complete transactions, participating in the unloading and receiving shipments, providing feedback on product selection, helping to open and close the business each day, operating machinery, and maintaining/securing the property among other things. Together with our retail and growing teams our objective is to grow this business segment by ensuring we maintain quality plant material, replicate our existing customer service processes and develop a proactive sales strategy to add new customers. This position will report to the Contractor Services Manager of Heybourne Road in Minden. To succeed in this role, a candidate will be punctual and reliable. They must be able to operate the machinery onsite and do so with the utmost safety and care for the equipment. An ideal candidate will also be eager to assist our contractor customers in a pleasant manner, learn our point-of-sale program, unload the material, and proactively identify tasks around the property in order to maintain a clean, organized, safe, and presentable material yard. The ability to speak in Spanish is highly desired but is not required for this role. Some experience with landscape plants and the willingness to learn more is important.

Requirements

Proficient in basic level computer skills
Organized and detailed
Landscaping horticulture experience
Equipment operating experience, or at least the willingness to learn (small tractor/backhoe, UTV, skid steer, forklift, etc.)
Valid Driver's License
Applicant must be able to lift 75 lbs.
Applicant must be able to work outdoors for an extended period of time as needed
Applicant must be able to learn and operate our point-of-sale program

Nice To Haves

Retail experience
Spanish speaking
Experience with EPICOR Eagle
Works well under pressure and is able to prioritize and multi-task
Experience working a Point-of-Sale system

Responsibilities

Upholds Moana Nursery's strict safety policies
Shows up on time ready work
Helps ensure that the operational hours of the business can be achieved
Communicates regularly with the Contractor Services manager and other teammates on property
Has good inventory accuracy practices and helps keep product in good health by maintaining our irrigation systems
Completes thorough and accurate pre-trip safety checks on equipment
Communicates regularly with the Contractor Services manager and/or fleet manager to ensure Preventative Maintenance is completed regularly
Answers customer questions about our products and services
Promptly responds to customer needs, requests for service or assistance
Helps document customer requests for material
Takes orders over the phone, in person and through email and inputs data into system
Assists in customer pick-ups and deliveries
Helps ensure that marketing, directional, and safety signage is in place and up to date
Carefully loads product into vehicles and unloads them safely for our customers
Lifts and moves heavy objects such as trees, bags of soil
Has the ability and willingness to interact with and provide exceptional customer service to our customers