Paraprofessional work providing support and specialized enforcement for the Code Compliance Division and Utilities. Under the general supervision of the Code Compliance Division Manager, and working with the advisement and direction from Utilities, performs research, investigative, enforcement, and follow up duties on watering violations for the City. Position issues notices of violation citations for non-compliance, and prepares and processes cases for special magistrate hearings and court. Acts as a public information resource. Investigates complaints of public utility service operations; resolves complaints between customers and utility management. Performs related work as required. Works early morning and late night shifts, and flexible schedules as needed to address watering violations. Individual(s) assigned to this classification must report to work per their assigned schedule. May be required to operate a motor vehicle in performance of assigned tasks. Issues proactive and reactive Notices of Violation to both the public and private sectors regarding watering violations. Performs research and investigative work in determining extent of violation and non-compliance, and in preparing cases for judicial process; attends court cases for the purpose of testifying as directed. Prosecutes cases before the Special Master at Code Enforcement Hearings. Investigates complaints regarding watering violations. Works late night and early morning shifts; shifts may be changed to address the frequency of violations and effective enforcement. Prepares and maintains reports and records regarding activities, i.e., case files, trip logs, incident reports, warning tickets, citations, affidavits, statements, license reports, etc. Responds to citizen inquires both orally and in writing. Obtains, correlates, preserves, and identifies evidence for presentation to various courts and boards. Attends public meetings and seminars and various other meetings with contractors, other departments, and building owners as directed. Performs related work as required. Will be required to operate a motor vehicle in performance of assigned tasks.
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Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
High school or GED