Contract Services Manager II - Health Department

Pima County•Tucson, AZ

About The Position

The Contract Services Manager II plays a vital leadership role in supporting the Pima County Health Department’s mission by overseeing complex grants and contracts that help deliver services to the community. This position leads a collaborative team responsible for contract development, negotiation, implementation, monitoring, and compliance, while ensuring strong stewardship of public resources and alignment with regulatory, financial, and operational requirements. The Pima County Health Department is seeking a driven, service-oriented leader to join our team as Contract Services Manager II. The ideal candidate brings initiative, sound judgment, and strong problem-solving skills to a fast-paced public service environment. The ideal candidate will need to anticipate challenges, identify opportunities for improvement, and develop practical solutions that strengthen systems, processes, and partnerships across the department, all while balancing big-picture strategy with day-to-day operational excellence. This role is built on collaboration, working closely with department staff, County partners, community organizations, government agencies, contractors, and a wide range of stakeholders to foster strong working relationships, drive effective communication, and ensure high-quality service delivery. As a trusted partner to both internal and external customers, the ideal candidate will champion a positive, service-oriented team culture, support staff development, and uphold a strong commitment to accountability, compliance, and continuous improvement.

Requirements

Bachelor’s degree from an accredited university or college in business or public administration, finance, operations management, or a closely-related field as determined by the department head at the time of recruitment AND four years of experience managing a public service program involving research and budget INCLUDING two years of supervisory experience. (Supervisory experience may be concurrent with work experience.) (Relevant experience and/or education from an accredited college or university may be substituted.)
OR: Four years with Pima County in a Contract Services Manager I or closely-related position as determined by the department head at the time of recruitment.
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Valid driver license is required at time of application.
Valid AZ driver license is required at time of appointment.
The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
Failure to obtain and maintain the required licenses and certifications shall be grounds for termination.
Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.
Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.
The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.
Position requires the following immunizations or proof of immunizations prior to employment: Tdap, Varicella, MMR, and Hepatitis B.
TB test prior to employment.

Nice To Haves

Minimum two (2) years of experience conducting procurements such as cooperative agreements, requests for proposal, requests for quote, and sole source.
Minimum two (2) years of experience developing contracts in Word or PDF.
Minimum two (2) years of experience working with federal and state grants and their subrecipient agreements.
Minimum two (2) years of experience routing contracts and or grants to the Pima County Board of Supervisors.
Experience with/knowledge of using BidNet for procurements.

Responsibilities

Supervises the Health Department Grants and Contracts staff.
Trains staff on grant and contract policies and processes.
Stays up to date on federal, state, and Pima County grant and contract regulation and best practices, such as eCFR (2 CFR 200), State of Arizona Accounting Manual, Arizona Revised Statutes, and Pima County Code.
Routs grants and contracts for Pima County Board of Supervisors’ approval.
Facilitates and participates in weekly Pima County Health Department grants and contracts meeting.
Routes Contractor Expenditure Reports for approval.
Develops and processes contracts and subrecipient agreements.
Develops positive collaborations with other Pima County Departments, such as Procurement, Grants Management and Innovation, and Finance.
Updating and maintaining various tracking systems and reporting systems for grants and contracts.
Tracking expiring grants and contracts and working with internal customers on renewals prior to expiration.
Leads the development, negotiation, and execution of contracts with external vendors, service providers, and stakeholders
Ensures compliance with legal, financial, and performance requirements throughout the contract lifecycle
Fosters strong relationships with internal departments, government agencies, community organizations, and contractors to facilitate effective communication and collaboration
Addresses concerns, provides guidance, and resolves conflicts to maintain productive partnerships
Manages financial aspects of contracts, including budget allocation, expenditure tracking, and cost analysis, identifying opportunities for cost savings, efficiencies, and revenue generation while maintaining quality service delivery
Develops and implements performance metrics, benchmarks, and evaluation criteria to assess contract outcomes and service delivery standards
Directs and supervises an accounting staff engaged in the budgetary, accounting and financial aspects of the department
Identifies potential risks, vulnerabilities, and compliance issues associated with contracts, developing risk mitigation strategies, contingency plans, and compliance protocols to minimize exposure and ensure regulatory compliance
Stays abreast of legislative changes, industry trends, and best practices related to public service contracting
Develops and recommends policies, procedures, and guidelines to enhance contract management practices and align with organizational objectives
Reviews and approves payment for demands, travel requests, travel claims and requisitions for supplies and petty cash claims
Prepares comprehensive reports, presentations, and documentation related to contract status, performance metrics, financial analysis, and compliance activities, presenting findings to senior management, governing bodies, and stakeholders as required.

Benefits

Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security.
Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being.
Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs.
In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service.

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