Contract Office Administrator

Aerotek • Decatur, IL

2d

About The Position

Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

The Contract Office Administrator supports day-to-day workforce administration and site access processes. This role ensures accurate timekeeping, tracks attendance and disciplinary documentation, coordinates new-hire badge access, supports contractor needs, and partners with managers, HR, and vendors to resolve issues efficiently.

Requirements

• 2+ years of experience in a customer service–related position
• Associate degree or 2 years of applicable customer service experience
• Office Administration experience
• Computer literacy
• High attention to detail and strong follow-through; able to handle sensitive information with discretion
• Ability to track, document, and communicate attendance and timekeeping issues clearly
• Strong customer service mindset with professional communication skills (phone, email, and in person)
• Comfort working with timekeeping/HR systems, trackers, and spreadsheets
• Ability to prioritize multiple requests and meet weekly deadlines

Nice To Haves

• BA/BS degree in Human Resources, Business, Accounting, or a related field

Responsibilities

• Process employee timecards and follow up on missing or inaccurate time entries; confirm corrections with site management
• Coordinate new-hire badge creation and site access by collecting required information
• Audit timecards for attendance occurrences; document findings accurately in the attendance tracker
• Maintain and update the conversion/ADP tracker; distribute updates to HR on the required cadence
• Update the attendance tracker with weekly disciplinary actions (write-ups) issued
• Send managers and HR the weekly attendance tracker and summary list of write-ups issued
• Support resolution of invoicing discrepancies by coordinating with internal stakeholders and vendors as needed
• Provide day-to-day administrative support for contractors, escalating issues to the appropriate partners when required
• Place outbound calls through ACT to support completion of pre-employment paperwork and on-boarding requirements

Benefits

• Medical, dental and vision
• HSA & 401k account
• 20 days of paid time off as well as paid holidays
• Parental/Family leave
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees