Contract Manager

Persona • San Francisco, CA

8d

About The Position

Persona is seeking a detail-oriented and proactive Contract Manager to support our Legal team with a primary focus on vendor and sales agreements , as well as a range of legal support and legal operations responsibilities . This role will play a critical part in enabling efficient contracting processes, supporting cross-functional stakeholders, and ensuring contractual and compliance obligations are tracked and managed effectively. This position is ideal for someone who is comfortable operating in a fast-paced technology environment, enjoys process improvement, and has experience supporting commercial legal workflows.

Requirements

• 3+ years of experience in a contract manager, paralegal, legal operations, or similar role, preferably at a technology or SaaS company.
• Hands-on experience supporting vendor and/or sales contracts.
• Strong organizational skills and attention to detail, with the ability to manage multiple contracts and priorities simultaneously.
• Familiarity with contract management systems and electronic signature tools.
• Ability to work cross-functionally with Legal, Sales, Finance, Procurement, and Security teams.
• Clear written and verbal communication skills.

Nice To Haves

• Paralegal certification or equivalent practical experience.
• Experience working in a high-growth or startup environment.
• Familiarity with data privacy, information security, and SaaS-related contractual issues.
• Experience supporting international contracts or global vendors/customers.
• A self-starter who can operate with minimal supervision while knowing when to escalate issues.
• Someone who is process-minded and enjoys building and refining workflows.
• A pragmatic, business-oriented approach to legal support.
• High integrity and discretion when handling sensitive information.

Responsibilities

• Sales Contract Management & Commercial Support
• Manage the intake execution, and lifecycle tracking of vendor and sales agreements, including:
• SaaS agreements
• Master services agreements (MSAs)
• Order Forms
• Data processing agreements (DPAs)
• NDAs
• Amendments
• Coordinate contract review workflows between Legal, Sales, Procurement, Finance, Security, and other internal stakeholders.
• Assist with the review and negotiation of the above agreements, using pre-approved contract templates and playbooks and escalating non-standard terms to attorneys as appropriate.
• Track contract status, key terms, renewals, expirations, and obligations in Persona’s contract management system.
• Support contract execution processes, including signature coordination and post-execution distribution and filing.
• Vendor & Procurement Support
• Assist with vendor contract review and negotiation, using pre-approved contract templates and playbooks and escalating non-standard terms to attorneys as appropriate.
• Assist with onboarding from a compliance perspective, including review of terms, risk assessment, and documentation requirements.
• Help ensure vendor agreements align with Persona’s security, privacy, and compliance standards.
• Maintain vendor contract records and support renewal and termination workflows.
• Legal Operations Duties
• Support the Legal team with corporate, compliance, and operational matters as needed.
• Assist with entity creation and maintenance as well as foreign qualifications.
• Maintain organized legal records, contract repositories, and internal documentation.
• Assist with internal audits, diligence requests, and responses to customer or partner inquiries related to contractual terms.
• Support the development and maintenance of legal templates, playbooks, and internal guidance materials.
• Help improve legal processes and systems to increase efficiency and scalability.
• Coordinate with outside counsel and vendors on discrete projects as needed.

Benefits

• Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed