Contract Manager

Roche•South San Francisco, CA

1d•Onsite

About The Position

In this position, you will be responsible for developing, implementing, and maintaining Genentech’s cross-portfolio, cross-segment distribution, access, and pricing contracts, as well as participating in or leading high impact strategies and contracting efforts. This work includes effectively participating in and leading cross-functional account and segment strategy development and execution teams in a dynamic environment, establishing clear and effective communication across the organization, building collaborative relationships with individual contributors and leaders within our Customer Engagement (CE): our customer-facing teams [regional ecosystem Healthcare Directors (HDs) and Healthcare Executive Directors (HEDs), the National Supply & Care Delivery team (NSCD), and the National Access Decisions team(NAD)]; Legal; Access and External Affairs (AEA) (CCM’s parent organization); Marketing; Pricing, Contracts, and Distribution (PCD) team; Account Strategy and Negotiation (AS&N) team; and Squads, to develop, gain approval of, and execute contracts for overall strategic, financial and legal viability. This work requires managed care, pricing, contracting, and distribution expertise, or a demonstrable ability to learn complex market and portfolio dynamics on the job. Key Strategic Capabilities: Ability to influence and inspire individuals and teams across the Genentech network; Ability to flex and thrive in an ambiguous environment undergoing transformational change; Ability to use account strategy and analytical information/capabilities to influence contracting decisions, negotiation tactics, and drive sound business decisions; Ability to translate strategic direction into action plan for self, and make progress in the face of ambiguity; Embraces change, embodies a continuous improvement mindset, and exemplifies agile principles in day-to-day activities; Working knowledge of, or aptitude to learn, the healthcare ecosystem including health economics, policy and the regulatory environment; and Working knowledge of, or aptitude to learn, each customer type e.g. HCPs, patients, payers, IDNs, distributors, pathways and what their goals are and/or how they operate their business. Specifically, you will be accountable for consistently and effectively: Partnering with and influencing Customer Engagement teams (ecosystems, NSCD, and NAD), Legal, AEA, Brand, Marketing, PCD, and AS&N to inform and/or drive sound cross-portfolio, cross-segment contracting, distribution, and business related decisions; Providing Managed Care Contracts (MCC) expertise to ecosystem, NSCD, and NAD account teams to drive out-of-strategy contracting assessments for high priority / high impact products and segments; Creating unique contract solutions autonomously in alignment with access, distribution and pricing strategies, or develops out-of-strategy solutions in close partnership with ecosystems (HEDs/HDs), NSCD & NAD account teams, Legal, AEA, PCD, AS&N, Brand, and Access POCs; Autonomously optimizing managed care contracts, supports the execution of access, distribution and pricing strategies, and collaborates with account teams (ecosystem, NSCD, and NAD) to recommend and assume accountability for no-contract decisions when appropriate; Possessing a deep understanding of relevant access, distribution and pricing strategies; Upskill Access and Contracting knowledge across ecosystems (with dissolution of MCCO, deep Access and Contracting expertise consolidated in MCC); Monitoring, evaluating and refining contract language and performance; Providing strategic leadership and thought partnership when considering engagement with an account. Partners with ecosystems (HEDs/HDs), NSCD & NAD account teams, Legal, AEA, Brand, Marketing, PCD and AS&N to plan the customer engagement strategy and messaging, contract effectiveness, and contract execution; Performs a wide range of strategic and tactical activities to achieve seamless, well integrated pricing, contracting, and distribution strategy implementation; Designs and delivers excellent end-to-end customer experiences in partnership with ecosystems (HEDs/HDs), NSCD & NAD account teams, AEA, Marketing, PCD and AS&N

Requirements

You have a Bachelor's Degree
You have 3 or more years previous work experience in contract drafting experience in managed care, biotech, or other similar industry
Experience in, or demonstrated ability to learn, contracting, building trusted customer relationships, healthcare/managed care
Demonstrable knowledge of, or aptitude to learn, current policies and guidelines that affect contracts, pricing, rebates etc. in the managed care environment
Proven track record of meeting or exceeding objectives & goals

Nice To Haves

MBA, JD or other related graduate-level degree is a plus
Previous contract drafting and negotiation experience or related experience in the pharmaceutical/biotech or related industry is preferred

Responsibilities

Partnering with and influencing Customer Engagement teams (ecosystems, NSCD, and NAD), Legal, AEA, Brand, Marketing, PCD, and AS&N to inform and/or drive sound cross-portfolio, cross-segment contracting, distribution, and business related decisions
Providing Managed Care Contracts (MCC) expertise to ecosystem, NSCD, and NAD account teams to drive out-of-strategy contracting assessments for high priority / high impact products and segments
Creating unique contract solutions autonomously in alignment with access, distribution and pricing strategies, or develops out-of-strategy solutions in close partnership with ecosystems (HEDs/HDs), NSCD & NAD account teams, Legal, AEA, PCD, AS&N, Brand, and Access POCs
Autonomously optimizing managed care contracts, supports the execution of access, distribution and pricing strategies, and collaborates with account teams (ecosystem, NSCD, and NAD) to recommend and assume accountability for no-contract decisions when appropriate
Possessing a deep understanding of relevant access, distribution and pricing strategies
Upskill Access and Contracting knowledge across ecosystems (with dissolution of MCCO, deep Access and Contracting expertise consolidated in MCC)
Monitoring, evaluating and refining contract language and performance
Providing strategic leadership and thought partnership when considering engagement with an account. Partners with ecosystems (HEDs/HDs), NSCD & NAD account teams, Legal, AEA, Brand, Marketing, PCD and AS&N to plan the customer engagement strategy and messaging, contract effectiveness, and contract execution
Performs a wide range of strategic and tactical activities to achieve seamless, well integrated pricing, contracting, and distribution strategy implementation
Designs and delivers excellent end-to-end customer experiences in partnership with ecosystems (HEDs/HDs), NSCD & NAD account teams, AEA, Marketing, PCD and AS&N