Contract Manager

Centella•Miami, FL

1d•Hybrid

About The Position

The Contract Manager is responsible for managing all contracts that support the sales, service, and operational functions of our diagnostic imaging business. This role ensures contractual terms align with company strategy, regulatory requirements, and customer expectations. The Contract Manager partners closely with Sales, Service Operations, Finance, Outside Legal Counsel, and HTS teams to enable profitable growth, reduce risk, and deliver an exceptional customer experience.

Requirements

Detail-oriented with strong organizational skills
Problem-solving and analytical thinking
Ability to meet multiple deadlines in a commercial environment
Collaborative mindset
Strong business and financial acumen
Professional communication and customer-facing presence
Strong auditing and drafting skills
Excellent communication and interpersonal skills
Ability to work independently and manage multiple projects simultaneously
Knowledge of contract law and regulations
Ability to use and/or learn CRM software
Bachelor's degree in business, Finance, Legal Studies, Healthcare Administration, or related field.
3–5+ years of contract management experience, ideally in healthcare, medical devices, or diagnostic imaging service/sales.
Strong understanding of service contract structures, healthcare purchasing processes, and risk management.
Excellent negotiation, communication, and analytical skills.
Proficiency with CRM/ERP systems and contract lifecycle management tools.

Nice To Haves

Experience with diagnostic imaging equipment (CT, MRI, Mammo, PET/CT, X-ray) and related service models.
Knowledge of Stark, Anti-Kickback, and healthcare contracting compliance.

Responsibilities

Maintain contract accuracy across CRM, ERP, and document management systems.
Track contract status, renewals, expirations, and amendments while ensuring timely follow-up with internal stakeholders and customers.
Ensure compliance with internal approval workflows, pricing policies, discount guardrails, and margin expectations.
Evaluate and mitigate contractual and operational risks related to liabilities, indemnification, service-level penalties, parts and labor coverage, regulatory requirements, and performance commitments.
Ensure contracts comply with state/federal regulations (e.g., Stark, Anti-Kickback, HIPAA when applicable) and company legal standards.
Act as a strategic partner for Sales, guiding deal structure, profitability, and negotiation strategies.
Partner with Operations, Finance, and Quality teams to validate technical requirements, coverage levels, and contract deliverables.
Support Marketing and Product Management in developing standardized contract templates, updated terms, and new service offerings.
Provide training and support across the organization regarding contracts, terms, and best practices.
Provide regular reporting and insights to leadership on contract pipeline, risk areas, and optimization opportunities.
Lead continuous improvement initiatives to streamline contract processes and improve turnaround time.