Contract Management Executive

www.leaseweb.com • Manassas, VA

1d • Hybrid

About The Position

Contract Management Executive Join Our Award-Winning Team and Help Shape the Future of Cloud Hosting! Location: Manassas, VA , Type: Full-Time , Hybrid Work Model ( 3 days in office, 2 days remote) Is attention to detail your middle name? Do you have experience with organizing data and finding trends. Can you excel in a fast-paced environment, while managing complex processes? Do you have solid customer service skills and a desire to help clients succeed. Leaseweb is committed to providing the best possible experience to our customers. Why Leaseweb? We offer the best of both worlds with a flexible hybrid work model. Our culture is collaborative, inclusive, and people-focused—built on trust, support, and a shared commitment to doing great work together. Here’s what you can expect: Competitive salary + annual bonus Monthly team building events to keep the energy high and collaboration strong The opportunity to develop yourself and grow your career Free Medical, Dental, Vision, Short-Term Disability, Long-Term Disability, and Life Insurance for employees Generous time-off policy to support work-life balance Flexible Spending Account for Dependent Care and Medical expenses 100% match on 401k contributions A great working environment in a dynamic, international, and fast-growing company The Team The Contract Management team is continuously adding value by delivering impeccable support on all contract-related requests, both from internal and external customers. Contract Management is an integral part of our order-to-delivery chain, focused on quality assurance of CPQ-generated quotes and contracts, enabling a seamless transition from Sales to Delivery, and acting as the primary customer-facing function for all contract-related inquiries. What is the role about? The Contract Management function ensures contractual accuracy and compliance while performing quality assurance on system-generated quotes and lifecycle governance to maximize operational and financial performance within the organization while reducing financial risks. Job Overview Understanding of ERP/CRM systems, terminology, and standards Dispute Management Credit Management Cancellations Excellent communication skills (verbal and written) Hands-on mentality Keeping all processes & work instructions up to date All other related administrative tasks. Job Details Nurturing customers and providing them with exceptionally good service.

Requirements

• Understanding of ERP/CRM systems, terminology, and standards
• Dispute Management
• Credit Management
• Cancellations
• Excellent communication skills (verbal and written)
• Hands-on mentality
• Keeping all processes & work instructions up to date
• All other related administrative tasks

Responsibilities

• Manage the contract lifecycle, including pre-contract quality assurance, oversight of automated workflows, renewals, and terminations
• Deliver a high standard of customer service by being accurate, responsive, engaged, and solution-oriented
• Respond to customer inquiries related to contracts, orders, and invoices in a professional and courteous manner
• Analyze information to troubleshoot issues, identify root causes, and make informed decisions
• Communicate effectively with both technical and non-technical stakeholders across multiple channels, including ticketing systems, email, and phone
• Ensure reliable end-to-end processes and maintain accurate, up-to-date documentation
• Perform administrative tasks ranging from basic to complex, with attention to detail and timeliness

Benefits

• Competitive salary + annual bonus
• Monthly team building events to keep the energy high and collaboration strong
• The opportunity to develop yourself and grow your career
• Free Medical, Dental, Vision, Short-Term Disability, Long-Term Disability, and Life Insurance for employees
• Generous time-off policy to support work-life balance
• Flexible Spending Account for Dependent Care and Medical expenses
• 100% match on 401k contributions
• A great working environment in a dynamic, international, and fast-growing company

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed