Contract and Vendor Management Specialist (IT)

DaVita Kidney Care

1d • $70,000 - $106,000

About The Position

The Sr. Contracts & Vendor Management Administrator role is responsible for providing support for all vendor managed program’s processing, operations, and customer service. This position is responsible to provide administration, execution, and reconciliation of contracts and vendor management, along with tracking of contract terms and supporting questions of payments and contract terms.

Requirements

• Foundational experience in supporting IT contracts, vendor coordination, or customer account management through internships, academic projects, or early professional roles.
• Exposure to IT environments—whether through coursework, hands‑on projects, or entry‑level work—resulting in a basic understanding of technology, systems, and how they support business operations.
• Ability to learn and understand complex business and technology topics, demonstrated through academic achievements, project work, or involvement in cross‑functional initiatives.
• Bachelor’s degree from an accredited university, preferably in an analytical or business‑related field.
• Strong interpersonal, relationship‑building, and communication skills, with the ability to collaborate with both technical and non‑technical stakeholders.
• Experience or coursework related to data analysis, including interpreting datasets, identifying trends, and presenting insights to support decision‑making.
• Exposure to data management concepts, such as data quality, data governance, or maintaining structured information in spreadsheets, databases, or business systems.
• Ability to support the development of technology roadmaps by gathering requirements, analyzing data, and coordinating with cross‑functional IT teams.
• Basic understanding of IT security principles, risk identification, and mitigation strategies (coursework or training acceptable).
• Familiarity with the services or technologies provided by vendors and an interest in learning market trends, competitive landscapes, and vendor performance indicators.
• Understanding of best practices in vendor management, contract processes, and service delivery models (can be gained through training or guided experience).
• Awareness of organizational dynamics, decision‑making processes, and how internal and external stakeholders influence outcomes.
• Foundational dispute‑resolution and problem‑solving skills, with the ability to support issue escalation and contribute to collaborative solutions.
• Training or exposure to team‑building, communication strategies, or collaborative techniques is highly valued.
• Ability to communicate effectively with IT users and business leaders to understand requirements, expectations, and value drivers.
• Awareness of trends in pricing models, performance management, and innovations in IT service delivery.
• Ability to work collaboratively with vendors and internal teams to support the development of strategic vendor relationships.
• Create and manage incentives or performance measures that guide vendor behavior.
• Skill in bridging communication between IT and business teams, helping translate needs, expectations, and opportunities for improved value.
• Ability to understand and support technical requirements and processes, aligning them with customer needs and organizational goals.
• Strong interpersonal skills for supporting dispute resolution, encouraging positive vendor behaviors, and contributing to a productive working environment.
• Ability to work across organizational boundaries and understand the broader context of decisions, influences, and stakeholder priorities.
• Interest in understanding internal customer and vendor business goals, with the ability to help align both sides toward shared objectives.

Responsibilities

• Provide support for all vendor managed program’s processing, operations, and customer service.
• Provide administration, execution, and reconciliation of contracts and vendor management
• Tracking of contract terms and supporting questions of payments and contract terms.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level