Contract Administrator – Entry Level (Basic Excel Skills, Contract/redlining exp)

millenniumsoft•Tempe, AZ

12h

About The Position

The US Region at client aims to be the preferred partner that delivers differentiated value and addresses our customers’ needs in an evolving, dynamic healthcare market. The mission of the Commercial & Customer Operations (CCO) Center of Excellence (CoE) is to serve as a trusted strategic partner that enables the US Region and business units to drive profitable commercial growth by delivering differentiated value, enabling capabilities, and simplified processes that exceed the needs of our stakeholders and improve customer experience. CCO aims to empower and develop our associates while strengthening our inclusive & diverse culture to win as ‘One client. The CCO organization operates across the entire US Region, partnering with the business units to provide and develop enabling capabilities in the areas of commercial contracting, sales enablement and operations, customer care operations, business & pricing analytics, master data management, commercial enablement, operational excellence, and other functions. We aim to strengthen our foundational capabilities and deliver customer value through simplification and improvement initiatives, develop, and prepare our associates, build an inclusive culture, drive digital transformation, and expand our strategic capabilities while remaining agile to the evolving needs of our customers. We currently have an open position of Contract Administrator.

Requirements

High school diploma or equivalent required.
Microsoft Office
attention to detail
self-motivated

Nice To Haves

BS in Business or equivalent business experience preferred.
2 years contracts experience.
1-year finance and/or customer service experience preferred.
Knowledge of i5 and Salesforce.com software preferred.
Ability to multi-task, be detailed oriented and analytical.
Must be a decision maker, effective communicator, and a self-motivated team player.
Must have the ability to work professionally in person, remotely, via email, and over the phone.

Responsibilities

Responsible for (a) the loading and development of financially viable agreements in support of divisional sales and profit goals; (b) facilitating evaluations of equipment and consumables (c) administration of group contract membership; (d) pricing dispute resolution related to local contracts; (e) maintaining the contracts files and the associated systems.
Coordinate with the Sales Force (including TMs, DMs and RMs), National Accounts, Commercial Integrators, and Strategic Customer Vice Presidents, on the effective implementation of complex, critical contracting membership activities which manage business opportunities appropriately.
Support the Sales Force with field transactions such as pricing inquiries, quotations, evaluations, trade-ins, pricing discrepancies, local and IDN transitions, and other various ad-hoc requests.
Organize and respond to Price Loading Requests from local Sales representatives to ensure appropriate accessibility to contracts based on business strategy and contractual obligations
Respond to and create Quote and Evaluation documents to support the local sales teams to facilitate a quote-to-purchase model
Maintain group membership in pricing system to ensure customers are billed correctly
Submit price requests to Management based on Price Approval Matrices, which includes pulling sales data, calculating gross profit, and reviewing justification provided by the field for appropriateness.
Accurately create and maintain individual/group pricing contracts in pricing system, to ensure customers are billed correctly.
Organize and maintain electronic copies of files and tracking approvals.
Issue, process and follow-up on contract renewals and expirations with input from Management and Sales Leadership.
Consolidate department data, number of contracts, field transactions and sales value of specific groups.
Assist with researching price discrepancies and issuance of invoice credits.
Responsible for maintaining utilizing Desktop Procedures (DTP's) and Standard Operating Procedures (SOP's) to support field requests
Ad hoc projects, as needed.