Continuous Improvement Manager

Jet Support Services, Inc.Chicago, IL
5d$130,000 - $150,000

About The Position

Responsible for driving operational efficiency and excellence by identifying, analyzing, and implementing process improvement initiatives across the organization. This role focuses on challenging the “status quo” by optimizing workflows, reducing waste, and improving quality using Lean Six Sigma methodologies, while instilling a culture of continuous improvement.

Requirements

  • Process Improvement Expertise: Deep knowledge of Lean, Six Sigma, and process optimization techniques.
  • Data Analysis & Metrics: Ability to interpret data and use insights to drive decisions.
  • Project Management: Skilled in planning, executing, and monitoring improvement projects.
  • Business Acumen: Understands operational processes and aligns improvements with organizational goals.
  • Communication & Collaboration: Strong ability to engage stakeholders and present findings clearly.
  • Bachelor’s degree in Business, Engineering, or related field.
  • 5+ years of experience in process improvement, change management or operational excellence roles.
  • Strong analytical and problem-solving skills.
  • Experience with KPI development and performance tracking.

Nice To Haves

  • Lean Six Sigma Yellow Belt or higher is highly encouraged.

Responsibilities

  • Lead process improvement projects using Lean Six Sigma tools (DMAIC, Kaizen, Value Stream Mapping).
  • Analyze current workflows to identify inefficiencies and develop actionable solutions.
  • Collaborate with cross-functional teams to implement process changes and monitor results.
  • Establish and track KPIs to measure process performance and improvement impact.
  • Facilitate workshops and training sessions to promote continuous improvement practices.
  • Prepare detailed reports and presentations on project outcomes and ROI.
  • Support the development of standard operating procedures and best practices.

Benefits

  • medical
  • dental
  • vision
  • retirement savings programs
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