Continuing Studies Academic Success Advisor

Calvin University•Grand Rapids, MI

1d•Onsite

About The Position

Founded in 1876, Calvin University is a top-ranked, liberal arts institution that equips its more than 3,600 students from 48 U.S. states, 55 countries, and five Canadian provinces to think deeply, to act justly, and to live wholeheartedly as Christ’s agents of renewal in the world. Calvin offers 100+ majors and programs, including a growing portfolio of graduate-level offerings. Calvin students engage in intensive internships, community-based service learning, and significant research that results in publishing and presenting alongside world-class faculty. The university’s 400-acre campus is in the vibrant city of Grand Rapids, Michigan. Discover more at www.calvin.edu.

Requirements

Bachelor’s degree preferred.
At least one year of professional experience supporting adult learners in an educational setting.
Strong oral, written, and interpersonal communication skills.
Excellent organizational, time management, and project coordination abilities.
Proficiency with technology and a willingness to learn new systems to support student success.
High level of personal integrity and professionalism.
Commitment to diversity, equity, inclusion, and social justice.
Personal commitment to the Christian faith and the mission of Calvin University.
Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church.
A commitment to the Christian faith and to the integration of faith, learning, and student development.
Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.

Responsibilities

Advise students on degree requirements and career goals as they relate to academic pathways.
Implement strategies to support student persistence and retention.
Document all relevant student communication in the university’s CRM.
Maintain accurate and confidential student records, ensuring compliance with university policies and regulations.
Analyze student data to identify trends and areas for improvement and develop action plans accordingly.
Communicate with students about credit for prior learning opportunities.
Review and evaluate applications for admission in collaboration with admissions representatives.
Maintain regular correspondence with students including messaging regarding book distributions, deadlines for withdrawals, billing timelines, course registration, upcoming breaks, class schedules, etc.
Collaborate with offices around campus to support students including, but not limited to the Library, the Center for Student Success, the Center for Intercultural Student Development, the Registrar’s Office, Financial Aid, and Financial Services.
Review and evaluate applications for admission in collaboration with admissions representatives.
Develop and implement strategies to support student persistence and retention.
Document all relevant student communication in the university’s CRM.
Complete WayForward advising appointments with Wayfinder students to help them navigate their next steps.
Assist with book and supply purchasing and distribution in collaboration with the Director of Continuing Studies.
Coordinate special events that foster belonging and community among adult learners, including Wayfinder and Degree Completion orientation sessions, graduation ceremony planning, etc.
Support course scheduling and room assignments in consultation with the Director and the registrar’s office.
Create digital and print marketing and communication in consultation with Calvin's Marketing and Communications and the Director of Continuing Studies.