Continuing Education Student Coordinator
About The Position
The Continuing Education (CE) Student Coordinator will provide programmatic, administrative, and clerical support to the Director of Continuing Education in the day-to-day operations of the department, with an emphasis on customer service, promotion of classes, and basic financial reporting and recordkeeping. The Student Coordinator will act as the first point of contact for current and prospective students, assisting with inquiries, registrations, and course participation needs such as locker assignments and student ID requests. The Coordinator will work with the Director in the preparation and management of classes by assisting in the creation of course catalog listings, formatting online courses in the Canvas learning management system, generating promotional materials and social media requests, and submitting deposit reports from student registrations. This position provides office coverage for classes/operations during evenings (until 6:30 p.m.) and Saturdays.
Requirements
- Bachelor's Degree
- Administrative and customer service experience
- Ability to multi-task and stay organized
- Excellent writing and communication skills
- Excellent interpersonal skills
- Proficiency in the Microsoft Office Suite, including competency with Excel for core math functions, data organization, and worksheet management
- Availability to work select weekday evenings (10:30 a.m. - 6:30 p.m.) and Saturdays (8:30 a.m. - 4:30 p.m.)
Nice To Haves
- Art background or experience advising students preferred
- Familiarity with Canvas LMS an asset
- Design skills for the creation of basic promotional materials through Canva, Microsoft programs, or other image editing software an asset
Responsibilities
- Respond to email and phone inquiries/concerns with students, the public, faculty, and staff, with a focus on student advising and support
- Provide administrative and clerical support for course and departmental needs, including generating/editing registration and course materials, maintaining records, and submitting deposit information from online registrations
- Participate in the set-up and supervision of online CE classes to provide faculty and student assistance as needed with Zoom meetings and the Canvas online learning management system
- Assist in course promotion, including the creation/editing of advertising flyers and Marketing submissions for social media posts
- Provide office coverage during weekday evenings (until 6:30 p.m.) and Saturdays
- Ad hoc duties as required.
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What This Job Offers
Career Level
Entry Level
Industry
Educational Services
Number of Employees
101-250 employees
