Contents Restoration Manager

SERVPRO of Jonesboro • Jonesboro, AR

69d • $40,000

About The Position

SERVPRO of Jonesboro is hiring a Restoration Manager for its Contents Division! Benefits: Competitive compensation Competitive benefits Paid training Career progression Personal and professional development And more! As the Restoration Manager - Contents, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

Requirements

• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• Valid driver’s license
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Nice To Haves

• IICRC certification a preferred

Responsibilities

• Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
• Negotiate with customers and/or clients for approval of restoration activities
• Schedule, coordinate and oversee crews, assests, and subcontractors to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain all communications with customers, teammates, vendors, and insurance representatives
• Manage production expenses including labor, equipment, vehicles, and other assets
• Manage the customer and client experience and overall satisfaction
• Provide priority response to potential customers, as needed.
• Actively engage in recruiting, hiring, and training restoration teammates

Benefits

• Simple IRA
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Competitive compensation
• Competitive benefits
• Paid training
• Career progression
• Personal and professional development
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED