Contents Project Manager
About The Position
The Contents / Laundry Project Manager supports the Contents Manager in overseeing all day-to-day field and facility operations. This includes managing jobs from initial inspection through pack out, cleaning, storage, and pack back. You’ll coordinate teams, interface with insurance partners and clients, scope and track projects, and support quality control and training. This is a hands-on, fast-paced role requiring a balance of leadership, logistics, customer service, and problem-solving. You’ll help keep projects on track, maintain accountability across teams, and ensure jobs are completed safely, accurately, and profitably.
Requirements
- Experience in restoration, cleaning, warehousing, or related field preferred
- Strong communication and organizational skills
- Ability to lead small teams in the field and warehouse
- Tech-savvy with basic proficiency in job management software, tablets, and inventory systems
- Valid driver’s license with a clean record
- Ability to lift 50 lbs and perform physical tasks as needed
Nice To Haves
- IICRC certification in Fire and Smoke Restoration or Contents Cleaning is a plus (or willingness to obtain)
Responsibilities
- Conduct on-site inspections and help scope contents and textile jobs
- Lead pack out and pack back teams, ensuring all items are carefully handled and documented
- Oversee cleaning and processing of contents using specialized systems (Esporta, Morantz, Unimac)
- Maintain thorough job documentation, including photos, notes, and inventory in the job management system
- Support quality control by inspecting finished work and ensuring standards are met
- Serve as point of contact for homeowners, adjusters, and insurance representatives
- Assist in onboarding, training, and supervising contents team members
- Track project progress, timelines, and profitability
- Help coordinate logistics for contents delivery, storage, and returns
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
