Content Server Product Specialist

Booz Allen Hamilton • Rockville, MD

3d

About The Position

Content Server Product Specialist The Opportunity: You know that true progress is made at the intersection of business and tech, and as an IT business analyst, you’re highly skilled in both. Here, you’ll have the chance to work with an agile team as they develop digital products to support your clients’ most pressing missions. We’re looking for someone like you to propel business analytics and processes forward, as well as delve into technology trends to deliver user-friendly client experiences. Join us. The world can’t wait.

Requirements

• 5+ years of experience configuring OpenText Content Server or Extended ECM, including workflows, metadata, roles, and permissions to meet business needs
• Experience translating business requirements into user stories, acceptance criteria, and functional specifications
• Experience developing and maintaining comprehensive technical documentation, including system design, configuration guides, workflows, and Job Aids
• Experience collaborating with solution architects, developers, and testers to deliver high-quality solutions
• Ability to gather, analyze, and document business and technical requirements from stakeholders
• Ability to act as liaison between business users and development teams to ensure requirements are clearly understood and implemented
• Ability to provide training, demonstrations, and support to end users on Content Server functionality
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Bachelor’s degree in an Information Systems or CS field and 5+ years of experience with OpenText Content Server or Extended ECM, or 15+ years of experience with OpenText Content Server or Extended ECM in lieu of a degree

Nice To Haves

• Experience translating functional requirements into technical tasks for developers
• Experience in federal or highly regulated environments
• Experience with Jira and Agile project management tools
• OpenText Certification such as Content Server Certification

Responsibilities

• configuring OpenText Content Server or Extended ECM, including workflows, metadata, roles, and permissions to meet business needs
• translating business requirements into user stories, acceptance criteria, and functional specifications
• developing and maintaining comprehensive technical documentation, including system design, configuration guides, workflows, and Job Aids
• collaborating with solution architects, developers, and testers to deliver high-quality solutions
• gathering, analyzing, and documenting business and technical requirements from stakeholders
• acting as liaison between business users and development teams to ensure requirements are clearly understood and implemented
• providing training, demonstrations, and support to end users on Content Server functionality
• obtaining and maintaining a Public Trust or Suitability/Fitness determination based on client requirements

Benefits

• health
• life
• disability
• financial
• retirement benefits
• paid leave
• professional development
• tuition assistance
• work-life programs
• dependent care
• recognition awards program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees