Content Marketing Associate

Tapcheck • Plano, TX

2d • $40,000 - $48,000 • Hybrid

About The Position

We’re looking for an organized, proactive, early-career marketer to join our fully remote team. This role is ideal for a recent graduate or someone with 0–2 years of experience who wants hands-on experience across social media, customer advocacy, and review platforms.
Reporting to our Lead of Content Marketing, you’ll be responsible for executing day-to-day programs that amplify customer voices. Think social media execution, testimonials, case studies, and keeping our presence strong across third-party review sites like G2, Trustpilot, BBB, and the app store.
This is a learning-by-doing role. You’ll get clear direction, real ownership of execution, and exposure to how content and customer proof actually drive growth.
This is a hybrid position based at our Plano, Texas headquarters, with in-office presence required Tuesday through Thursday each week

Requirements

• Strong written communication skills and attention to detail
• Comfort and curiosity around social media, especially LinkedIn
• Willingness to reach out to customers professionally and persistently
• Organized and reliable. You can manage tasks, follow processes, and hit deadlines
• Comfortable using Canva or similar tools
• Coachable, curious, and not precious about your work
• Bachelor’s degree preferred in marketing, communications, English, or a related field

Responsibilities

• Run our social media execution
• Manage our LinkedIn presence day to day
• Create, schedule, and publish content using a defined calendar
• Engage with comments and messages and help maintain a consistent brand voice
• Execute customer advocacy and proof programs
• Coordinate outreach to existing customers to gather testimonials, quotes, and success stories
• Support case study execution by managing logistics, follow-ups, and approvals
• Maintain an organized pipeline of customer proof assets
• Own third-party review site execution
• Run review generation campaigns across G2, Trustpilot, BBB, and the app store
• Execute outreach programs to existing customers to encourage reviews
• Track review volume, ratings, and cadence to ensure steady growth
• Keep profiles accurate, up to date, and aligned with brand guidelines
• Support content production
• Assist with blog ideation, research, drafting, and editing
• Help repurpose long-form content into social posts and customer proof assets
• Create simple visual assets
• Use Canva to design social graphics, quote cards, and simple one-pagers
• Support campaigns with lightweight visual content as needed
• Collaborate closely with content leadership
• Work directly with the Lead of Content Marketing on planning, execution, and optimization
• Learn how content, social, and customer proof connect to demand generation

Benefits

• Flexible Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K Match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level