Content Management Specialist

Care New England Health SystemProvidence, RI
66d

About The Position

The Content Management Specialist is responsible for creating, editing, publishing, and maintaining digital content that informs, engages, and educates internal stakeholders across Care New England. This role manages content across the systems intranet and digital communication platformsensuring accuracy, usability, accessibility, and alignment with brand and communication goals. In partnership with the Marketing and Communications team, this specialist translates complex administrative, operational, and clinical information into clear, user-friendly content that supports internal engagement and organizational priorities.

Requirements

  • Bachelors degree in Communications or related field
  • Minimum 3 years of experience in Communications, Marketing, or a related area
  • Work samples required upon request
  • Experience using a content management system (website or intranet)
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
  • Must be able to sit, stand, and walk regularly and occasionally reach for prolonged periods

Responsibilities

  • Manage the organizations employee app and content management system (CMS)
  • Develop and maintain a content calendar
  • Oversee editing and approval permissions for content contributors
  • Collaborate with departments to maintain and update intranet content
  • Monitor analytics to identify opportunities for content improvement
  • Partner with the marketing team to develop patient communication strategies and review public-facing messages for brand compliance
  • Support Corporate Communications in developing content for events such as All-Employee and All-Leader Town Halls
  • Collaborate with marketing (digital and social teams) to promote Strategic Growth initiatives internally and externally
  • Identify and assist in promoting Care New England thought leadership content
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