Content Management Lead Specialist

MFS • Boston, MA

19d • $85,500 - $122,500 • Hybrid

About The Position

Working in close partnership with digital publishing, the Senior Strategist of Taxonomy, and members of the content creation teams at MFS, the Content Management Lead Specialist assists in defining the standards and practices for digital content management and metadata application at MFS, communicates these standards to appropriate teams, and ensures that these standards are being regularly measured and met. This role will ensure that how we create, structure, manage, and label our digital content is aligned with business needs and evolves to support future digital capabilities and experiences. Extensive collaboration with internal partners and digital content owners is required, notably to identify content quality issues and to coordinate the correct mix of standards, communication, and cleanup to resolve problems. As an expert in content management and metadata practices and their impact on digital processes and experiences, this role should drive continual innovation and improvement in the tools and techniques that are used for content creation and publishing at MFS.

Requirements

• Bachelor’s degree in Library Science, Information Management, Digital Media, or a related field.
• Minimum of 5-6+ years of experience in digital content management, metadata application, or digital asset management, preferably within the financial services sector or a similar industry.
• Proven experience with content management systems (CMS) and digital asset management (DAM) platforms, particularly Adobe Experience Manager (AEM).
• Familiarity with structured content organization, folder structure design, and digital publishing processes.
• Skilled in tools and technologies relevant to content management and metadata management, including automation solutions.
• Excellent written and verbal communication skills for documenting standards, developing training materials, and interacting with stakeholders.
• Demonstrated ability to work independently to lead initiatives, drive innovation, and advocate for improvements in content management practices.
• Strong problem-solving skills to address metadata-related inquiries, implement corrections, and resolve content quality issues.
• Ability to work well under pressure, manage multiple projects simultaneously and meet stringent deadlines.
• Knowledge of compliance and quality assurance processes related to content creation and publishing in the financial services sector a plus.

Nice To Haves

• Bachelor’s degree, progress towards industry designation (CFA, IMC, etc.), or equivalent experience.
• Possesses previous experience related to assigned business unit with a high aptitude to acquire in-depth understanding of MFS products and services.

Responsibilities

• Content Organization & Metadata Standards : Ensure digital assets are meticulously organized in alignment with published standards, tagged with appropriate metadata, and comply with brand, compliance, and quality guidelines.
• Documentation & Training : Develop, document, and communicate content publishing and tagging standards. Provide training for MFS team members to ensure ongoing adherence to these standards.
• Audits & Quality Assurance : Maintain overall consistency and quality of metadata across the enterprise content collection. Lead periodic audits of asset metadata to ensure accuracy. Implement corrections, advocate for improvements, and provide training opportunities to content owners where necessary.
• Stakeholder Interaction : Serve as the primary contact point within the Digital Publishing organization for metadata-related inquiries, bulk change or cleanup requests, and issue resolution.
• Tool Administration : Serve as the system administrator for the AEM DAM folder structure, ensuring optimal functionality and configuration.
• Collaboration for Innovation : Work closely with the Manager of Digital Publishing to design new approaches that enhance productivity, enable automation, improve asset findability, and innovate content management practices.
• Taxonomy Coordination : Collaborate with the Taxonomy Strategist to define, update, and implement metadata standards based on changes in the enterprise taxonomy.
• Continuous Improvement : Identify opportunities for cleanup and improvement within the digital asset library and advocate for prioritization of these initiatives.
• Publishing Updates : Own the folder structure design in AEM, perform necessary configuration changes, and execute publishing updates as required.
• Content Metrics Tracking : Maintain and track metrics related to content quality and publishing automation success to ensure ongoing process improvement.

Benefits

• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
• Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
• Education Assistance: Tuition reimbursement up to $8,000 annually
• Education Assistance: Access to discounted tutors and college coaches
• Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
• Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees