Content Library Management

Symbiotic ServicesDallas, TX
2d

About The Position

Symbiotic Services is seeking a detail-oriented and strategic Content Library Manager to oversee and optimize a digital marketing asset ecosystem. This role will serve as the primary administrator and governance lead for digital asset management platforms, ensuring content is organized, accessible, and aligned with brand standards. The ideal candidate brings strong operational discipline, cross-functional collaboration skills, and hands-on experience managing DAM and SharePoint environments.

Requirements

  • 3+ years of experience in content operations, digital asset management, content library management, or marketing production
  • Hands-on DAM platform management experience (Brandfolder preferred), including governance, metadata standards, permissions, and reporting
  • Required experience with SharePoint and permission-based access management
  • Strong understanding of taxonomy development, metadata systems, and scalable workflow design
  • Knowledge of asset specifications across social media, web/CMS, email, and print production
  • Analytical mindset with the ability to leverage reporting insights to improve performance and adoption
  • Excellent organizational skills and attention to detail
  • Strong cross-functional communication and stakeholder collaboration skills
  • Proficiency in Microsoft Office or Google Workspace; familiarity with Adobe, Figma, or similar creative tools is a plus
  • Bachelor’s degree in Marketing, Communications, Information Science, Library Science, Digital Media, or related field preferred (equivalent experience considered)
  • Minimum of 3 years of direct experience in DAM/content library management or related content systems roles

Nice To Haves

  • Experience in brand-driven environments where quality and consistency are priorities

Responsibilities

  • Lead day-to-day administration and continuous improvement of the Digital Asset Management (DAM) platform, including structure, permissions, standards, and user experience
  • Conduct regular content audits to assess asset quality, duplication, outdated files, metadata integrity, and usage trends; implement clean-up and optimization plans
  • Establish and enforce governance standards including taxonomy, tagging/metadata rules, naming conventions, and version control
  • Manage asset intake workflows, ensuring proper metadata capture, file validation, and brand approvals before publishing
  • Oversee content lifecycle management including archiving, expiration tracking, and sunsetting outdated assets
  • Maintain best practices for file management across DAM and SharePoint, ensuring a clear “source of truth”
  • Partner with creative, brand, and channel stakeholders to recommend optimized content packages for social, web, email, and print
  • Develop and maintain channel-ready asset kits to streamline campaign execution
  • Create documentation such as SOPs, playbooks, and user guides for asset request, storage, and usage processes
  • Train and support internal users to ensure consistent platform adoption
  • Monitor and report on library performance metrics and translate insights into system improvements
  • Coordinate with IT and platform vendors regarding enhancements, integrations, and troubleshooting
  • Ensure compliance with brand standards, licensing, and usage rights
  • Support additional projects and duties as needed
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