About The Position

The Fan Ecosystem team focuses on the Fanatics App, Enterprise Loyalty, and Enterprise identity. We build experiences that impact Fans across the whole of Fanatics and back-end tools that empower Fanatics Operating Companies to improve customer experiences within their specific sites and apps. This role sits on the Experience Design team within Fan Ecosystem. We’re looking for a Content Designer to help shape the Fanatics App experience through compelling in-app placements and UX copy. In this role, you’ll own copy and design production for key promotional moments, working closely with cross-functional teams to create engaging content that enhances fan engagement. This is a 3-month contract role with the intent to convert to full-time based on performance and business needs.

Requirements

  • 3+ years of experience in content design, UX writing, and digital content production.
  • A strong portfolio showcasing in-app content, UX writing, and promotional placements.
  • Experience with A/B testing and performance-driven content optimization.
  • Ability to work collaboratively in a fast-paced, evolving environment with shifting priorities.
  • Strong communication and stakeholder management skills.
  • Proficiency in design tools like Figma and the Adobe Creative Suite. Figma fluency is a must.

Nice To Haves

  • Experience in e-commerce, or sports-related digital experiences.
  • Familiarity with app marketing strategies and engagement tactics.

Responsibilities

  • Lead copy and design production for in-app placements that promote Fanatics experiences, including exclusive product drops, free-to-play games, and cross-vertical promotions.
  • Develop multiple placement variations to support A/B testing and optimize performance.
  • Develop multiple placement variations to support customer segmentation
  • Coordinate with cross-functional partners and stakeholders to ensure in-app designs leverage the correct assets and meet business objectives.
  • Adapt to a fast-paced, sports-driven environment where priorities may shift based on real-time events.
  • Write UX copy for designated features and experiences within the app, ensuring a seamless and intuitive user journey.
  • Support executive presentations by creating mocks that articulate product vision and secure leadership buy-in.
  • Maintain and organize a library of app assets, ensuring marketing and design teams have access to cohesive materials for in-app and external placements.

Benefits

  • Opportunity to play a pivotal role in elevating the Fanatics App experience.
  • Work on high-visibility projects that engage millions of passionate fans.
  • Potential for full-time conversion based on performance and business needs.
  • At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.
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