content creator, Coffeehouse Excellence

Starbucks • Seattle, WA

57d • Onsite

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. Are you passionate about storytelling and creating content that truly connects? We're looking for a creative, detail-driven content creator to craft high-quality internal media and video that inspires and informs our retail coffeehouse partners. In this role, you'll blend social media savvy with compelling narratives to produce content that sparks engagement, builds capability, and elevates the coffeehouse experience. Your work will help partners feel connected, empowered, and proud of the craft behind every cup. If you love combining creativity with technical skill and you're excited to make an impact, this is your opportunity to shape the stories that bring our coffeehouse culture to life.

Requirements

• Bachelor's degree in English, communications, marketing, or a related field.
• Demonstrated experience producing engaging, high-quality content.
• Expertise in social media content creation and video production.
• A portfolio showcasing relevant creative work.
• Excellence in writing, proofreading, and editing across multiple formats.
• Strong research, organizational, and time management abilities.
• Outstanding verbal and written communication skills, with proven collaboration and listening capabilities.
• Ability to work both independently and as part of a team.
• Capacity to meet tight deadlines without compromising quality or accuracy.
• Physical ability to bend, lift, and carry light equipment, stand or move for extended periods, and appear on camera.
• Ability to quickly learn and adapt to new platforms, tools, and industry trends.
• Alignment with Starbucks culture and brand guidelines.
• Commitment to adhering to Starbucks social media policies.

Nice To Haves

• Exceptional creativity and storytelling ability to craft compelling narratives.
• Advanced proficiency in creating and editing social media content, with hands-on experience using tools such as Photoshop, InDesign, Premiere Pro, Final Cut Pro, and CapCut.
• Strong interpersonal and cross-cultural communication skills, with the ability to represent the brand professionally and uphold company standards.
• Confidence in appearing on camera and representing the brand authentically.
• Flexibility and adaptability to embrace new challenges and experiences.
• In-depth knowledge of and genuine interest in the Starbucks brand and its global community.

Responsibilities

• Develop and implement social media strategies to engage retail partners and promote company initiatives.
• Collaborate with internal teams to define campaign objectives, execute tasks, and resolve challenges.
• Recommend innovative approaches to promote company offerings and expand reach to retail partners.
• Conceptualize, pitch, edit, and publish high-quality videos for Starbucks internal channels.
• Research market trends and developments relevant to campaign topics.
• Manage the entire video production process from ideation and scripting to filming, directing talent, editing, and publishing.

Benefits

• As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
• Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
• Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
• You will also have access to backup care and DACA reimbursement.
• Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
• This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
• For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
• For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees