Contact Center Representative

ALOHA PACIFIC FEDERAL CREDIT UNIONHonolulu, HI
20d

About The Position

Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.

Requirements

  • One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience
  • Knowledge of and experience with customer service principles and practices
  • Administration and clerical processes
  • Credit must be in good standing.
  • Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Nice To Haves

  • Six (6) months or more in a call center environment highly preferred
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