Contact Center Representative
Forest Area Federal Credit Union•Fife Lake, MI
11d
About The Position
Join a team where passion, respect, and integrity drive everything we do! At Forest Area Federal Credit Union , we’re looking for a friendly, detail-oriented Contact Center Representative to provide exceptional service to our members.
Requirements
- Excellent communication and problem-solving skills
- A positive, professional attitude
- Ability to multitask in a fast-paced environment
- Customer service or financial experience preferred (training provided)
Responsibilities
- Deliver outstanding member service via phone, email, and digital channels
- Assist with account questions, transactions, and online access
- Resolve issues efficiently and with care
- Identify opportunities to cross-sell helpful credit union products
- Maintain confidentiality and uphold compliance standards
Benefits
- Supportive, values-driven culture (Respect, Integrity, Empowerment, Passion, Innovation)
- Great benefits and room to grow
- Make a real difference in your community every day
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
