Contact Center Agent
About The Position
Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology! Voted one of the Best Places to Work for four consecutive years, we are one of the fastest-growing tech companies. We are a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners. We are seeking motivated and enthusiastic Call Center Agents to join our dynamic team. In this role, you will be responsible for reaching out to potential customers, reviewing insurance product options and connecting with our licensed agents. The ideal candidate will possess excellent communication skills, a passion for technology sales, and the ability to engage customers effectively through warm calling techniques. The compensation for this position is $16-$17/hour plus commissions. We offer Uncapped Commission! Our top performers are earning $80-90k after commissions and performance bonuses.
Requirements
- Previous experience in sales, telemarketing, or technology sales is highly preferred.
- Strong verbal communication skills with the ability to articulate product benefits clearly.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Ability to build rapport with customers in a fast-paced environment.
- A positive attitude and resilience in handling objections or rejections during calls.
- Must reside and be a commutable distance from office Address: 5460 Beaumont Center Blvd, Tampa, FL 33634
Responsibilities
- Conduct 200+ outbound calls/day to prospective customers to introduce products and services.
- Develop a thorough understanding of our product offerings to address customer inquiries effectively.
- Encourage the customer to receive a competitive quote from a licensed agent.
- Engage in warm calling strategies to build rapport with potential clients.
- Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.
Benefits
- Competitive hourly rates plus incentives and performance bonuses
- Paid training
- Full healthcare benefits ( Medical, Dental, Vision)
- Company paid life insurance
- 401k with company match
- Generous PTO & paid holidays
- Employee referral bonuses
- Extensive paid product training
- Daily/weekly cash giveaways
- Advancement opportunities - We love to promote from within!!!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
