Consumer Scientist Manager

Church & Dwight Co., Inc.•Princeton, NJ

10d•Hybrid

About The Position

Church & Dwight is seeking a Consumer Scientist Manager to join our Consumer Experience team. This role is a strategic research leader and trusted R&D partner, responsible for embedding the voice of the consumer into product. The Consumer Scientist Manager leads integrated consumer experience research strategies aligned with the organization’s long-term CE and Design Thinking roadmap. The role owns the end-to-end design and execution of qualitative and quantitative research programs, ensuring methodological rigor and business relevance. This position serves as the primary Consumer Experience partner for assigned categories and influences key decisions across the innovation and development lifecycle. The role partners closely with R&D, Innovation, Technology, Flavor, Fragrance, Design, and Marketing Research Division (MRD) teams to clarify objectives, define action standards, and translate insights into actionable recommendations that drive product excellence and consumer-centric outcomes.

Requirements

Bachelors degree required or equivalent work experience.
5+ years of experience in consumer insights, sensory science, or product research.
Comfortable working with DIY research platforms and digital testing tools.
Strong ability to uncover consumer needs, motivations, and usage contexts.
Systems thinker with the ability to connect insights across multiple projects and categories.
Agile mindset with comfort in iterative, test-and-learn environments.
Excellent written and verbal communication skills.
Ability to influence cross-functional teams and manage complex research portfolios.
Strong analytical and interpretive skills.

Nice To Haves

Experience with fragrance, flavor, or personal care sensory evaluation.
Exposure to advanced statistical methods or experimental design.

Responsibilities

Lead integrated consumer experience research strategies aligned with the organization’s long-term CE and Design Thinking roadmap.
Champion value-based testing principles and evolving methodologies that strengthen product confidence, claims, and decision-making.
Contribute to the development and scaling of new CE capabilities, including employee testing models, digital research tools, and virtual experimentation.
Own the end-to-end design and execution of qualitative and quantitative research programs, ensuring methodological rigor and business relevance.
Partner with R&D, Innovation, Technology, Flavor, Fragrance, and Design teams to clarify objectives, define action standards, and guide development choices.
Translate research findings into clear, actionable recommendations that drive product excellence and consumer-centric outcomes.
Serve as the primary CE partner for assigned categories, influencing decisions across the innovation and development lifecycle.
Develop integrated research plans in close collaboration with MRD and other insight partners.
Act as a connector across disciplines, embedding consumer thinking into project scoping, experimentation, and storytelling.
Manage external research vendors and platforms from methodology selection through data interpretation and delivery.
Utilize DIY and digital insight tools to support agile, test-and-learn approaches.
Balance multiple projects with strong prioritization, communication, and stakeholder alignment.
Synthesize complex data into compelling narratives that resonate with technical and non-technical audiences.
Educate internal teams on CE methodologies, research value, and best practices.
Socialize learnings broadly to reinforce a shared consumer-centric mindset across R&D and innovation teams.