Consumer Sales Operations Analyst (Starlink)

SpaceX • Hawthorne, CA

1d • $80,000 - $115,000

About The Position

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. To help deliver on our mission, the Consumer Sales Team is seeking a Consumer Sales Analyst who has experience performing complex analyses and using derived insights to drive business decisions. The ideal candidate will have a strong technical background to effectively analyze trends, and an ownership mindset to turn insights into actions. In this role you will work hands-on with our Global Sales Leads to analyze current growth trends, develop operational tooling, implement strategic improvements, and ensure strategies translate to results.

Requirements

• Bachelor's degree in economics, mathematics, engineering, computer science, supply chain, or other quantitative discipline
• 1+ years of experience in analytics reporting, business operations, production/supply planning, management/strategy consulting or related fields
• 1+ years of experience building datasets to create and manage dashboards using data visualization tools (e.g. Power BI, Looker, Tableau)

Nice To Haves

• Advanced SQL proficiency (advanced joins, CTEs, etc.)
• Understanding of database structures and ETL development
• Experience managing multiple projects and delivering under tight timelines with resource constraints
• Experience with scenario modeling (ie. analyzing cost/benefit of trades via Excel, Python, etc.)
• Ability to communicate technical concepts to non-technical audiences at all organizational levels
• Excellent problem-solving and sleuthing skills, going beyond just the apparent and available answer
• Strong project management and self-directed prioritization skills
• Excellent written and verbal communication skills, including ability to craft and present professional presentations

Responsibilities

• Create reports, tools, and standardized metrics for operational measurement and improvement, leveraging various computer applications (Excel, Power BI, SQL, Python, etc.)
• Develop and enhance tooling that focuses on growth trends, team productivity metrics, and ROI of projects/initiatives
• Conduct in-depth analyses through SQL queries and other data analysis methods to dive into problems and identify trends for decision-making
• Own system maintenance and data integrity, and troubleshoot with other departments as necessary
• Work with cross-functional teams to understand current processes and identify systems gaps, then drive enhancements to optimize productivity or process improvement
• Identify and drive projects to automate non-value essential processes to remove the need for human intervention in remedial tasks
• Train users and leaders on system developments or enhancements, and assist in troubleshooting

Benefits

• You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
• You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks.
• You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year.
• Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level