Consumer Loans Community Marketing Lead

Credit Human Careers • San Antonio, TX

6d • Onsite

About The Position

We are seeking a Consumer Loans Community Marketing Lead for the Consumer Loans Department. This role is pivotal in advancing Credit Human’s vision of creating communities free of financial stress. As the Consumer Loans Community Marketing Lead, you will drive awareness, engagement, and adoption of loan products, including vehicle loans, personal loans, and credit cards, through community outreach, Select Group initiatives, and employee education. Working closely with the Product Marketing Lead, you will design and execute workshops, events, and campaigns that deepen product knowledge, strengthen relationships with community partners, and build pipelines for loan origination. Internally, you will lead employee education and engagement programs to ensure staff can confidently communicate product benefits and support member financial health. If you have strong communication skills, a talent for relationship building, and expertise in event curation, you should apply right away! Highlights: Play a key role in advancing Credit Human’s mission to reduce financial stress in communities. Lead impactful community outreach, events, and education programs that drive loan adoption and member engagement. Collaborate across departments and with external partners to build strong relationships and pipelines for growth. Create compelling marketing content and employee education resources to strengthen product knowledge and advocacy. Gain visibility by representing Credit Human at community events and fostering meaningful connections. Develop professionally through ongoing training, certifications, and opportunities for continuous improvement.

Requirements

• 5 years Marketing experience
• 3-5 years Financial Services experience
• Engaging verbal and written communication and presentation skills
• Proficient in Microsoft applications (Excel, Word, PowerPoint, Outlook)
• Results-driven product marketing experience
• Strong relationship building
• Event curation
• Content creation
• Bachelor’s degree in Marketing, Communications or related field

Nice To Haves

• Experience in consumer lending and/or credit union environment
• Community engagement and partnership building
• Digital marketing and social media
• Leadership and teamwork: Ability to work independently, collaborate with diverse teams, and influence others to achieve alignment and results.

Responsibilities

• Drive awareness, engagement, and adoption of loan products through community outreach, Select Group initiatives, and employee education.
• Design and execute workshops, events, and campaigns that deepen product knowledge, strengthen relationships with community partners, and build pipelines for loan origination.
• Lead employee education and engagement programs to ensure staff can confidently communicate product benefits and support member financial health.
• Create compelling marketing content and employee education resources to strengthen product knowledge and advocacy.
• Represent Credit Human at community events and fostering meaningful connections.

Benefits

• Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
• To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees