Consumer Experiences Specialist

Ste. Michelle Wine Estates

7d • $24 - $31 • Onsite

About The Position

A full-time Consumer Experiences Specialist job in Woodinville, WA is available
at Chateau Ste. Michelle.  As a Consumer Experiences Specialist, you will
coordinate primarily private events, support club events, plan consumer events
(40-300 people events) and providing exceptional customer and client
experiences.  During concert season, you will partner with the Events team in
various support roles.

This is a full-time, hourly role that is eligible for tips.  This position is
primarily onsite, with limited remote flexibility.  Depending on business needs
and event schedules, remote work may be available up to one day per week, though
it is not guaranteed.  Remote work once per week is more common during winter
months, while spring and summer operations require a fully onsite presence.  The
typical schedule is Monday–Friday, with flexibility to work evenings and
weekends as needed to support events.

Ste. Michelle Wine Estates is the largest wine company in the Pacific Northwest,
and among the largest premium wine companies in the U.S, with roots dating back
to 1933. Throughout our 90+ year history, what has remained constant is our
unwavering commitment to quality, service to our customers, and connection with
our community. We are proud that our award-winning wines farmed in Oregon and
Washington are an expression of all the best things about the Pacific Northwest
— the spirit of people, the abundance of the land, and the excellence-driven
culture. Our distinctive portfolio of wines, including Chateau Ste. Michelle, 14
Hands, Columbia Crest, Intrinsic, Liquid Light, Northstar, and Spring Valley
Vineyard, are enjoyed across the U.S. and distributed in over 100 countries.

Requirements

• Must be at least 21 years of age with high school diploma or equivalent.
• Bachelor’s degree is preferred in Hospitality Management, Communications, or related field.
• MAST 12 Class Permit and Food Handler’s Permit required.
• Two (2) or more years of administrative support role experience preferably in hospitality, with event planning experience strongly preferred.
• Excellent verbal and written communication skills with advanced level of proficiency with Microsoft Office Suite, including Excel and MS Visio.
• Able to work in a fast-paced environment with frequent and overlapping deadlines.
• Excellent organizational, critical thinking skills and the ability to handle multiple priorities.
• Professional demeanor with ability to work effectively with international partners, customers and all levels of internal personnel.
• Experience with calendar management and coordinating meetings.
• History of responsible us of alcohol and other appropriate conduct as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Responsibilities

• Provide effective and concise communication across multiple departments and locations throughout Ste. Michelle including Sales, Marketing, Communications, Guest Services, and external contacts to ensure elevated level of service and experience for all guests.
• Support various event tasks including wine sample ordering and coordination, scheduling and timeline troubleshooting, menu coordination with chef, audio/visual, and additional administrative functions as assigned by department managers.
• Assist Consumer Events and Concerts Manager with various projects related to concert season.
• Own planning of consumer facing events with Consumer Events and Concerts Manager .
• Execute and understand sales goals and drive monthly private revenue.
• Interface with creative services and digital departments to coordinate print and web projects including proof drafts, track deadlines, etc.

Benefits

• Health Care Coverage including medical, dental, vision & prescription – eligible on date of hire for full-time employees
• Paid Vacation & Holidays
• 401(k) with Employer Match and Supplemental Contribution
• Employee Wine Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees