Consumer and Community Banking AML/KYC Escalations Governance - Associate
About The Position
As a part of the Consumer and Community Banking Escalations governance team you will drive strategic initiatives to ensure a robust governance of the AML/KYC process. The Consumer and Community Banking AML/KYC Escalations Governance team partners closely with key stakeholders across Consumer & Community Banking (CCB), including Risk Officers, Compliance, Legal, and Operational teams. As an Escalations Governance Associate you will play a critical role in the Data Validation Evergreen process. This process ensures control reports are robustly reviewed on a scheduled and Adhoc basis. This role requires strong project management stills, the ability to utilize different testing methodologies, and strong documentation skills.
Requirements
- Bachelor’s degree in a business discipline or equivalent experience.
- 2+ yeas in financial services industry with experience in automation, controls, UAT testing, operational risk management, AML/KYC or equivalent subject matter expertise.
- Excellent analytical, problem solving, and critical thinking skills, with strong attention to detail.
- Demonstrated project management and organizational skills, with the ability to manage multiple projects and priorities.
- Experience in process improvement, documentation, and business requirements development.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with familiarity in SharePoint and shared drives, including security awareness and access management.
- Excellent written and verbal communication skills, with the ability to present information clearly and effectively.
- Strong collaboration, relationship-building, and stakeholder engagement abilities.
- Proactive, results-oriented, and able to work independently in a dynamic, fast-paced environment.
- Understanding of compliance, risk management, regulatory requirements, and sampling methodologies.
Responsibilities
- Review control reports on a scheduled and/or ad hoc basis, ensuring accuracy and completeness.
- Apply structured testing methodologies to selected reports.
- Oversee audit-worthy documentation for each review.
- Review, analyze, and enhance operational processes and workflows to maximize efficiency and control effectiveness.
- Develop, review, and enhance operational procedures, business documents, and Business Requirements Documents (BRDs) to support compliance and efficiency.
- Collect input from relevant stakeholders to identify successes and opportunities for enhancement.
- Coordinate with Risk Officers, Compliance Officers, Legal Advisors, and other partners on line-of-business and cross‑functional issues, building strong relationships and collaborating effectively across teams.
- Prepare, present, and refine comprehensive reports summarizing key findings, recommendations, and actionable strategies for improvement.
- Maintain project plans, action trackers, and status reports; organize working sessions and follow‑ups to keep deliverables on track.
- Manage multiple projects and competing priorities, ensuring timely and high‑quality delivery of results.
- Execute autonomously, making sound decisions on day‑to‑day issues, and escalate project direction or scope decisions as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
