Consulting Manager

Grainger Businesses • Lake Forest, IL

1d • Remote

About The Position

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. This position reports to the Senior Manager, GIS Consulting and has responsibility for executing consulting engagements through the development of strategies and solutions for customers that increase revenue and shareholder value. The role includes incremental Grainger sales generation responsibility related to facilities maintenance and cost savings methodologies / documentation. Additionally, the position will assist customers with indirect materials supply chain consulting, including eCommerce strategy development, Grainger product / service solution assessment / strategy, technical integration, and documented cost savings including baseline development. The Consulting Manager will identify opportunities to reduce costs related to procuring indirect materials while increasing sales through reduced operating expenses and improved cash management as related to MRO, utilizing Grainger's value proposition, products, solutions, and service capabilities, such as Inventory Solutions.

Requirements

• Bachelor's Degree required
• Experience delivering consulting, analytical, or operational improvement work in supply chain, procurement, operations, or indirect materials environments.
• Experience managing customer facing consulting projects with defined scopes, deliverables, and timelines through change management activities.
• Experience translating data into insights and producing clear, customer ready value documentation.
• Continuous improvement orientation to include value-based consulting supported by financial skills, leveraging data-driven analysis and compelling storytelling to drive results.
• Requires travel up to 70% of the time.

Nice To Haves

• Master's Degree preferred
• 5+ years eCommerce experience preferred

Responsibilities

• Establish standards and drive ownership to guide continuous improvement in customer engagement, utilizing established frameworks and approved methodologies to ensure consistency and high-quality MRO solutions and deliverables.
• Lead & conduct customer discovery and data analysis across indirect materials, MRO, procurement, inventory, and operational processes to identify value creation opportunities within National Accounts, Government and Healthcare segments.
• Create clear value documentation to quantify cost savings, productivity gains, and operational impact for customers. Define, measure, and report value consistently across customer engagements to ensure governance and accountability.
• Execute consulting work with a strong focus on operational excellence, including disciplined project management and documentation rigor.
• Manage consulting engagements from scope definition through delivery, ensuring alignment to timelines, deliverables, and GCS expectations.
• Deliver MRO / Solution opportunity analytics, drive demand generation, and execute engagement strategies by collaborating with Grainger sales teams and internal stakeholders to develop MRO solutions that contribute to revenue growth.
• Drive customer change management business solutions and recommendations executing implementation project plans to accelerate the adoption and realization of documented value and solution integrations.
• Develop & execute MRO / Customer insights to drive continuous improvement for all customer deliverables and case studies for marketable use within Grainger.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees