Consulting Manager

GE HealthCareHelena, MT
1dOnsite

About The Position

Responsible for providing consulting services to Command Center customers to help achieve business objectives related to patient flow, quality and access. Directly leads billable customer work with hospital executives and oversees project teams to deliver complex outcomes through technology implementation and process optimization. Creates new thought leadership content, develops and oversees junior team members, constantly supports work to improve how work is delivered, documented and sold. The role has high travel and considerable autonomy, requiring high levels of operational judgment. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Client facing individual responsible for the delivery of consultancy services at a client site(s). Plans, leads and delivers clinical command center programs with large scope and scale, ensuring high quality delivery within area of responsibility and client satisfaction. Manages program deliverables, timelines, risks and resource requirements. Uses sound judgement to make decisions and solve complex problems or tasks with client team or project team. Develops and demonstrates specialized knowledge related to patient flow, quality, hospital operations and clinical practice in hospitals and non-hospital settings. Serves as a resource for best practices and quality. Has awareness of latest technical developments in own area. Contributes towards strategy and policy development, product roadmap and client roadmap. Establishes credibility quickly, develops deep client relationships and engages with client stakeholders at all levels including executive-level sponsors and front-line caregiver teams. Brings new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Leverages sources internal and external to own function to arrive at decisions. Acts as a resource for colleagues with less experience. Explains difficult or sensitive information; Works to build consensus. Leverages persuasion skills to influence others on topics within field.

Requirements

  • 5+ years experience in hospital patient flow and/or access consulting serving major US health systems.
  • Role requires significant experience in healthcare consulting and knowledge of hospital operations.
  • Demonstrated understanding of the healthcare industry and major trends in the geography in which client projects are delivered.
  • Demonstrated project management expertise or certification.
  • Experience creating impactful executive client facing communications and presentations.
  • Experience driving change using Change Management tools, LEAN or Six Sigma.
  • Experience leading teams, delivering feedback and coaching successfully
  • Highly proficient in Microsoft Office Suite, especially Excel and Power Point
  • Able to travel at least 80% (Weekly travel Monday-Thursday)

Nice To Haves

  • Deep analytical skills
  • RN, MBA or Master’s Degree

Responsibilities

  • Providing consulting services to Command Center customers to help achieve business objectives related to patient flow, quality and access.
  • Directly leads billable customer work with hospital executives and oversees project teams to deliver complex outcomes through technology implementation and process optimization.
  • Creates new thought leadership content, develops and oversees junior team members, constantly supports work to improve how work is delivered, documented and sold.
  • Plans, leads and delivers clinical command center programs with large scope and scale, ensuring high quality delivery within area of responsibility and client satisfaction.
  • Manages program deliverables, timelines, risks and resource requirements.
  • Uses sound judgement to make decisions and solve complex problems or tasks with client team or project team.
  • Develops and demonstrates specialized knowledge related to patient flow, quality, hospital operations and clinical practice in hospitals and non-hospital settings.
  • Serves as a resource for best practices and quality.
  • Contributes towards strategy and policy development, product roadmap and client roadmap.
  • Establishes credibility quickly, develops deep client relationships and engages with client stakeholders at all levels including executive-level sponsors and front-line caregiver teams.
  • Brings new perspective on existing solutions.
  • Uses technical experience and expertise for data analysis to support recommendations.
  • Acts as a resource for colleagues with less experience.
  • Explains difficult or sensitive information; Works to build consensus.
  • Leverages persuasion skills to influence others on topics within field.

Benefits

  • GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
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