Consultant - HCM & Travel Management

HumanI • Lebanon, PA

30d • Remote

About The Position

As a Consultant - HCM & Travel Management, you will provide Level 2 functional support for SAP HCM, with a focus on Payroll, Time Management, and Travel Management. You will handle day-to-day incident resolution within agreed SLAs, support payroll and travel cycles, perform configuration changes, prepare functional documentation, assist with testing activities, and work closely with cross-functional and Tier 3 teams to ensure smooth and compliant system operations. To succeed in this role, you should have strong problem-solving skills and the ability to manage multiple priorities in a remote support environment.

Requirements

• 3–6 years of SAP HCM experience.
• Strong hands-on experience in Payroll, Time Management and Travel management configuration.
• Fluent in English.
• Ability to work remotely and on multiple projects.
• Strong problem solving and communication skills.
• Able to multi-task efficiently under time pressure.
• Analytical skills for SLA, KPI, and incident trend reporting.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Proficiency in ITIL practices and service management tools (e.g., Jira Service Management, BMC Helix).

Nice To Haves

• Exposure to SuccessFactors EC Payroll and integrations.
• Experience with Agile methodologies is a plus.

Responsibilities

• Provide Level 2 functional support for SAP HCM, with a focus on Payroll, Time Management, and Travel Management.
• Handle day-to-day incident resolution within agreed SLAs
• Support payroll and travel cycles
• Perform configuration changes
• Prepare functional documentation
• Assist with testing activities
• Work closely with cross-functional and Tier 3 teams to ensure smooth and compliant system operations.

Benefits

• Opportunity to work on international projects across diverse industries.
• Exposure to multicultural collaboration and global client environments.
• Collaboration with experienced consultants and technical professionals.
• Supportive culture focused on teamwork, professionalism, and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed