Consultant, Communications

NationwideColumbus, OH
2dHybrid

About The Position

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Annuity Modernization (AM) is an exciting multi-year effort to ensure the future success of our Annuity business! Over the next few years, AM will launch select products on a new policy administration system to address key business and technology risks. This work will enable multiple strategic outcomes, such as maintaining a diversified product portfolio, investing in talent/culture, and delivering an optimized experience. Role Overview Our AM Communications Lead will be the primary communications partner for AM and Legacy, responsible for developing and executing communications that build clarity and confidence in AM’s multi-year journey and our Legacy strategy. This role will create a cohesive story that aligns with the Annuity vision and fosters engagement and alignment across Annuity and critical partners. The Communications Lead will translate complex program decisions, impacts, and delivery milestones into clear messages for a wide range of stakeholder audiences. They will own the communications plan and orchestrate communications tactics to support both stakeholder understanding and internal program performance. We have a great story to tell and are looking for great storytellers to help us inform, persuade and engage our internal and external audiences. Communicators at Nationwide are charged with narrating great stories that inspire people to take action. If you’re up for the challenge, we want to hear from you! As a Consultant, you'll implement sophisticated communication programs and advise senior management on communications to support strategic plans for the organization.

Requirements

  • Undergraduate studies in communications, journalism, advertising or related field; master's level studies preferred.
  • Typically, eight or more years of proven experience in a communications field, including developing and running focused and impactful corporate communications programs.
  • Demonstrated knowledge in communication techniques and strategies as well as in print, audio-visual and web production processes, and layout and design rules and concepts.
  • Proven knowledge in advertising, public relations, organizational dynamics and sales/marketing communication concepts is preferred.
  • Accountable for long-term communications projects, as well as quick turnaround assignments and comfortable working with and influencing large cross-functional teams toward a common goal.
  • Ability to articulate a vision and drive successful and measurable results, as well as the ability to interact, influence and build a positive relationship with business executives.
  • Strong verbal and written communications skills and the ability to prepare and deliver verbal presentations to all types of audiences.

Nice To Haves

  • Communications, marketing, employee engagement, business readiness, or change management
  • Large programs or transformations
  • Managing multi‑channel communications and tailoring content to varied audiences.
  • Working in or with cross‑functional teams

Responsibilities

  • Serve as primary communications partner for the AM program, supporting program leadership and key stakeholders across AM and Legacy.
  • Own development and execution of communications to ensure clarity, consistency, and alignment across impacted audiences.
  • Support an integrated communications strategy and plan for AM and Legacy, including key messages, audiences, channels, timing, and sequencing aligned to program releases and milestones
  • Translate complex technology, process, and business changes into clear, compelling, and concise narratives tailored for different stakeholder groups
  • Create and curate a wide range of communications deliverables (e.g., written communications, executive presentations and roadshows, SharePoint content, talking points, FAQs, town hall content, and other artifacts).
  • Collaborate closely with Change Management & Training/UAT partners to ensure communications align with training timelines and support stakeholder readiness plans
  • Demonstrate strong writing, editing, and storytelling skills, with the ability to adjust tone and level of detail for different audiences, including senior executives.
  • Responsible for the design, development, production and distribution of communication programs for strategically complex internal/external communication programs/projects.
  • Provides consultation to senior management and project leaders on internal/external communication issues and programs to ensure that communication plans support the business unit's and/or company's critical initiatives and objectives.
  • Leads planning, design, development and implementation of communication projects/programs for internal/external audiences to increase associate understanding of the business plan and initiatives; advertise and promote products and services; strengthen relationships; increase visibility within the industry; and build community awareness of the company and/or business unit as a respected corporate citizen.
  • Consults on complex communication productions and serves as project leader for assigned communications projects.
  • Evaluates the impact and effectiveness of the materials and programs and provides recommendations to senior management on new/revised communications practices, programs and strategies.
  • Handles analysis and evaluation on the impact and effectiveness of communications materials, programs and events.
  • Provides procedural direction to unit/team members on projects.
  • Monitors training procedures and performs training duties.
  • Acts as technical liaison with other departments.

Benefits

  • medical/dental/vision
  • life insurance
  • short and long term disability coverage
  • paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
  • nine paid holidays
  • 8 hours of Lifetime paid time off
  • 8 hours of Unity Day paid time off
  • 401(k) with company match
  • company-paid pension plan
  • business casual attire
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