Consultant, Claims - Indemnity Specialty

Nationwide•Dartmouth, MA

7d•$97,000 - $180,000•Remote

About The Position

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Our team handles some of the most unique and interesting insurance claims at Nationwide. Do you have deep insurance industry knowledge, good negotiation skills and understand litigation? If you like variety in your work, have desire to collaborate and bring fair resolution to sophisticated specialty claims, we want to hear from you! As a Claims Consultant, you'll work within broad limits and authority on specialty claims assignments of the highest technical complexity and coordination. We'll count on you to investigate and maintain specialty claims - asbestos, toxic tort and/or pollution or sexual molestation.

Requirements

Demonstrated experience handling toxic tort and/or pollution bodily injury and property damage claims, including evaluation, negotiation, and resolution.
Proven ability to manage toxic tort and/or pollution bodily injury and property damage litigated files, including collaboration with defense counsel, strategy development, and oversight of litigation budgets and outcomes.
Undergraduate degree in related field preferred. Post-graduate studies preferred.
State licensing where required.
Eight years of specialty claims experience preferred.
Proven superior knowledge of the best claims practices used to resolve the most sever and technically complex claims.
Demonstrated knowledge of insurance contracts and legal aspects affecting regulatory and liability issues that relate to environmental and other specialty claims.
Proven ability to meet customer needs and provide outstanding service by informing customers of the claims process and ensuring a positive customer experience.
Ability to lead and train employees in all aspects of specialty claims review.
Advanced verbal and written communication skills for interaction with technical professionals, insureds, federal agencies, the legal profession and other insurance companies.
Ability to handle and prioritize multiple assignments.

Nice To Haves

Exposure to product liability claims, particularly those involving complex coverage issues or high-severity losses.
Relevant professional designations or certifications desirable (CPCU, CLU, IIA, AEI, etc.)

Responsibilities

Completes detailed review and analysis of claims.
Investigates liability and damages.
Brings files to closure, either by voluntary dismissals or by negotiation of settlements.
Resolves amount of appropriate settlements or grounds for denial.
Assists in the drafting of settlement documents.
Provides reserve analysis to ensure timely and accurate case reserves in according to optimal claims practices.
Negotiates cost sharing agreements between other insurance carriers and policyholders.
Maintains current knowledge of assigned insurance lines, court decisions which may impact the claims function, current guidelines and policy changes and modifications. This may require attendance at various seminars or training session
Creates and analyzes severe incident reports, reinsurance reports and other information to corporate office, Claims Management and Underwriting.
Performs continuous review of claims inventory.
Prepares appropriate internal reports, memos and analysis on a regular basis.
Determines duty to defend and selects defense counsel as appropriate.
Closely monitors outside counsel's work product.
Reviews and gives input in all levels to interrogatories, etc. in each case.
Manages litigation when appropriate.
Serves as company witness on coverage position at depositions.
Attends mediation sessions in attempt to resolve claims.
Prepares legal audits at various law firms.
Provides advice, counsel and training to Claims Representatives of all levels.
Provides specialized training and consultation to non-claims areas as requested.
Delivers a positive customer service experience to all internal, external, current and prospective Nationwide customers.
Serves as lead Claims representative in area of specialty.
Serves as back-up to claims management.
Assists with selection and training of new representatives.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire