Construction, Warranty & Purchasing Intern

KB Home•Morrisville, NC

1d•Onsite

About The Position

About KB Home KB Home is one of America's largest and most trusted homebuilders, with nearly 700,000 quality-homes built over our more than 65-year history. Operating across 21 divisions in 9 states, we don’t just build houses we create places where families can make a lifetime of memories. At KB Home, our foundation is our people. We foster genuine relationships with our customers throughout their homebuying journey, while our employees bring passion and purpose to work every day. Our shared culture of customer obsession drives our mission to make homeownership attainable for all. The Opportunity As a Construction, Customer Service and Purchasing Intern, you will be part of a world class homebuilding experience and will see first-hand how a home is built and checked for quality and safety standards. This internship requires you to be out in the field alongside experienced construction professionals observing homes in various stages of construction, interfacing with third-party trades, and checking the quality of their work. You will be responsible for collaborating with the Division CS team to track all warranty claims while conferring with field representatives to ensure 100% customer satisfaction with completion of all warranty work. You will work with the Purchasing Team to assist in bid evaluation, negotiation between vendors, contractor selection, and contract documentation. Recruitment Timeline: We’re excited to review applications! Recruiting efforts will begin in late February, with interviews scheduled from late February through March. Internship Schedule: This internship is full‑time, Monday–Friday, and runs for 10–12 weeks during Summer 2026.

Requirements

Are currently pursuing a degree in Construction Management or a related field.
Embrace a customer-obsessed mindset with a passion for delivering exceptional service.
Thrive in a team-oriented environment and value collaboration.
Can work an 8-hour day and are able to travel and work in both a professional office environment as well as in the field at construction sites.
Conduct business in a professional and ethical manner to potential buyers, trade partners, external officials, and coworkers to reinforce goodwill and profitability for the company
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
Ability to stand or sit for extended periods.
Ability to move about work location.
Valid driver's license required: Local travel via automobile required within designated region to KB Home communities.
Ability to walk up and down stairs.
Ability to observe details at close range and communicate information so others will understand.
Ability to transport and move up to 20 lbs and move as needed (for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio).
Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land/Sales).

Responsibilities

Assist Superintendent in performing their duties and responsibilities, including, but not limited to:
Attend scheduled field operations and construction meetings
Review start packs; For assigned communities, review plans and options, and develop understanding of red line process for contractors
Develop understanding of opening and daily start processes for the community
Develop understanding of scheduling process, cycle time management goals, challenges, and opportunities
Observe and attend quality control and subcontractor signoff walks
Observe and understand management and scheduling of 3rd party inspection processes
Learn how to perform a Buyer pre-construction orientation and Pre-Drywall orientation
Understand final homeowner orientation and final sign-off processes
Learn and understand construction functions of enterprise system
Assist Customer Service Department in performing their duties and responsibilities, including, but not limited to:
Learn process for ticketing homeowner repair issues
Attend assigned meetings and calls with applicable homeowners with assigned CS Rep
Understand subcontractor assignment process and vendor management
Develop understanding of quality control for repairs and subcontractor work
Understand homeowner and CS Rep interactions that ensure positive outcome from issues
Assist the Purchasing team in performing their duties and responsibilities, including, but not limited to:
Develop understanding of systems for vendor and supply chain management
Observe the bidding, negotiations, selection, and scheduling processes
Support new community launches and ongoing operations including status reporting
Support successful management of POS, payment processing, and vendor/supply systems
Assist with reporting (status reports, cost accruals, margins, variances, etc.)
Maintain and distribute current site plans, scopes of work, and red line revisions
Work closely with our expert team – learning the end-to-end homebuilding process
Understand how our proven business model – KBEdge supports our goal of being the most customer-obsessed builder in the country
Observe how our community (Construction, Customer Service & Sales) teams work together to deliver homes 100% Complete and On Time to every customer
Contribute to a positive, collaborative team environment.