Construction Technician

Hotwire Communications Ltd

23h • Onsite

About The Position

The Construction Technician will assist installation and other teams with the customer activation of fiber-optic telecommunication services in various residential settings, including single-family homes, condos, and apartments. This involves pulling low-voltage wire, installing and servicing full video services (analog, digital, HD TV), and installing, servicing, and disconnecting telephone and internet customers, including punching down telephone lines. The role requires maintaining a safe work environment, installing CAT5/CAT6 drop wire and connectors, and troubleshooting video, telephone, and internet problems from the telecommunications demark to customer premise equipment, including IP issues. The technician will also install ancillary equipment, test and tone wires, install RF In-Building cellular systems, perform equipment and system repair, maintenance, and testing, and identify/acquire parts. Additional duties include installing conduit/pathways by trenching, excavating, and hand digging, using RF test equipment (PIM unit, Line Sweep Tester, Light Meter), utilizing construction documents for site builds, coordinating utility locates, implementing traffic control plans, and troubleshooting electrical circuits, RF radios, and omni-directional antennas. The technician is responsible for planning installations to minimize waste, ensure future maintenance access, and avoid hazards, consistent with specifications, safety codes, and local electrical codes.

Requirements

• High School Diploma or equivalent required
• At least 3 years’ experience installing, testing and troubleshooting cable, phone and internet
• Proven Fiber Optic Cabling experience
• Proficiency using small hand tools and larger power tools
• Must have active and clean, non-restrictive, state issued driver’s license in State where hired.
• Must be comfortable working on a ladder and all heights
• Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed
• Work on an on-call schedule rotation.

Nice To Haves

• Associates Degree in Internet Technologies is preferred

Responsibilities

• Assist installation and other teams with customer activation of fiber-optic telecommunication in subscriber homes (e.g., pulling low-voltage wire); including single family, condo and apartments in various locations.
• Install and service full video services, including analog, digital, and HD TV.
• Install, service, and disconnect telephone and internet customers; punch down telephone lines.
• Maintain a safe work environment by following safe practices and adhering to safety policies, which includes practicing safe driving techniques.
• Install all types of CAT5/CAT6 drop wire and install connectors on CAT5/CAT6 drop wire.
• Trouble shoot video, telephone and internet problems from any telecommunications demark to customer premise equipment.
• Troubleshoot IP issues from any telecommunications demark to customer premise equipment.
• Successfully install all ancillary equipment provided to subscribers.
• Test and tone all wires from equipment room to outlet.
• Install RF In-Building cellular systems at various sites, perform equipment and system repair, maintenance and testing.
• Identify and acquire parts for replacement and maintenance and Wire, connect, test and maintain new service or systems.
• Install conduit/pathways in the ROW from source to site by trenching, excavating, hand digging etc.
• Use RF test equipment such as a PIM unit, Line Sweep Tester or Light Meter to verify full functionality of installed components.
• Utilize construction documents to plan and complete site builds.
• Coordinate utility locates and implementation of traffic control plans.
• Troubleshoot and resolve problems in electrical circuits, RF radios, omni directional antennas.
• Plan new or modified installations to minimize waste of materials, provide access for future maintenance, and avoid unsightly, hazardous, and unreliable wiring, consistent with specifications, safety codes and local electrical codes.
• Other duties as required or assigned.

Benefits

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees