Construction Project Coordinator

Associa•Altamonte Springs, FL

About The Position

The Construction Project Coordinator - The role of the On-Site Construction Project Coordinator is to facilitate the smooth-running communication of the construction project and the owners of the units by building and maintaining positive relationships. The Construction Project Coordinator will need to anticipate homeowner needs, ensuring that each owner has a memorable experience. This would include communicating the stage of construction to the owners. This is a perfect role for an individual who wants to secure a career in construction.

Requirements

Must be able to communicate effectively with internal and external customers and clients
Knowledge of remodel, reconstitution, restoration projects (documentation, safety, required reporting, regulations, etc.)
Proficient in Word, Excel and Microsoft.
Basic knowledge of OSHA worksite and personal safety
Knowledge of State or local governmental safety requirements is a plus.
Professional communication skills (phone, interpersonal, written, verbal, ).
Professional customer service
Interpretation and completion of verbal and/or written instructions at a proficient
Time management and time critical prioritization
Self-motivated, proactive, detail oriented and a team
High School Diploma or GED Required
3 -- 5 years of directly related or closely related experience

Responsibilities

Responsible for administrative tasks for the construction team assigned to the project
Maintain superior customer relations by acting as a liaison between homeowners, and guests and LHR
Establish and maintain weekly updates and postings on the project - including documentation, and mail outs
Provide answers to member questions and resolve concerns through knowledge of the project
Primary contact for homeowner and member relations for day-to-day administration requests as it relates to construction
While working with the Community Manager, update owner contact list, member calendars and provide that to the construction team
Distribute all requests to the appropriate board members and Community Managers in a timely manner
Enter and maintain all owner information in data management system
Answer all telephone inquiries in a polite and friendly manner, following service standard telephone policies
Respond to telephone, e-mail, web and in-person inquiries from various parties
Provide a timely response to inquiries and requests
Address all customer complaints professionally, leaving the owner with a positive resolution
Welcome and acknowledge every owner and guest with a smile, eye contact and a friendly verbal greeting using the guests’ names when possible
Other duties as assigned