Clayton Homes Construction Project Coordinator - Spartanburg SC

Clayton • Spartanburg, SC

1d • Onsite

About The Position

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. The Construction Project Coordinator is a vital member of the overall company, reporting to the Home Center General Manager. The purpose of this position is to assist the retail team in providing timely completion of construction while providing world-class service. This role is primarily responsible for all stages of construction out in the field, including construction management, permitting, walk-throughs, and coordinating service. Clayton's mission, since 1956, is to help hardworking families across America achieve homeownership by providing attainable housing. The company is vertically integrated, covering building, selling, financing, and insuring homes, and emphasizes a world-class team member experience, development, and engagement. Clayton Home Building Group has over 12,000 team members and built more than 59,000 homes last year, with Clayton Retail selling over 25,000 homes annually through 400+ locations.

Requirements

• Strong verbal communication skills
• Knowledge of Construction
• Strong customer relations skills
• Ability to excel and contribute to a team environment
• Reliable and dependable attributes
• Strong organizational and time management skills
• Intermediate computer skills
• Ability to learn and operate company software
• Excellent phone skills
• Ability to learn a general understanding of the retail environment
• Professional demeanor and appearance
• Ability to lift and move furniture, promotional items, etc.
• Ability to pass criminal background check as well as post-offer drug screen

Nice To Haves

• Two-year degree is preferred

Responsibilities

• Completes all bill-backs with factories and related paperwork
• Processes contractor bills
• Responsible for customer files
• Assist in obtaining permits
• Following up with contractors as well as customers for service calls and collecting all necessary paperwork
• Managing the Home Centers Net Promoter Score (NPS – Customer Service)
• Schedule set-up and delivery and other service-related items with contractors and customers
• Follow-up with customers utilizing various contact methods, including home visits.
• Merchandising the retail location and homes, including but not limited to moving furniture, décor and cleaning homes
• Assist in preparation for audits
• Actively partner with manager on all exceptions and questions
• Protect company assets
• Participate in sales meetings and other company events
• Participate as needed during marketing promotions and events
• Contribute to a positive team environment
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required
• Perform other duties as assigned or delegated by manager

Benefits

• Flexibility to create their own health, dental, and vision benefits package
• Competitive 401K programs including investment options and company matching for full and part time team members after one year
• Paid parental leave
• Employee Assistance Programs
• Paid time off
• Paid holidays
• Paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program
• Holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs
• Home Centers are closed on Sundays – we believe in offering a balanced working environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees