Construction Manager

Hakes Brothers LCNM, LLC•San Antonio, TX

34d•Onsite

About The Position

The Construction Manager (CM) at Hakes Brothers is a pivotal role responsible for overseeing all aspects of residential construction from initiation through post-closing warranty follow-ups. The CM is expected to consistently meet monthly performance targets related to home closings, construction cycle times, cost management (VPO spend), and customer satisfaction (Avid survey results). A key focus is delivering exceptional customer service throughout the entire home-buying journey. The role encompasses maintaining an 'A+' community presentation, ensuring the quality and progress of all homes under construction (including model homes), and upholding a high standard of jobsite cleanliness. The CM must ensure all trade partners comply with Hakes Brothers' Safety and Health Program. Daily tasks include detailed reporting, auditing, and utilizing ITK for accurate build schedules, tracking home progression, and processing trade payments. The CM conducts various inspections and orientations, manages trade contractors, actively works to control and reduce construction costs, and ensures compliance with environmental regulations like the Stormwater Pollution Prevention Plan (SWPPP). Professionalism, leadership, and a positive company representation are also essential aspects of this role.

Requirements

Must own or have access to a vehicle for daily work.
Must carry a valid driver's license and auto liability insurance.
At least two years' relevant experience.

Nice To Haves

High School diploma or GED

Responsibilities

Consistently achieve individual monthly goals specific to closings, cycle times, VPO spend and Avid survey results.
Deliver outstanding customer service throughout the entire Customer Journey.
Responsible for ‘A+’ community presentation, all homes in production, including the model, and overall jobsite cleanliness.
Ensure all trade partners are abiding to Hakes Brothers Safety and Health Program.
Daily reporting, auditing and usage of ITK to ensure accuracy of the build schedule, the progression of homes, and the payment of trades.
Unlock the houses by 7AM and lockup no earlier than 4PM daily.
Work late to meet scheduling milestones as needed.
Perform weekend on-call duty, as needed.
Supervise all construction activities through to the New Home Orientation (NHO).
Update the Construction Schedule daily and schedule all trade contractors.
Perform and complete the Pre-Construction Orientation (PCO), Pre-Slab Inspection (PSI), Pre-Drywall Inspection (PDI), Pre-Drywall Orientation (PDO), Quality Assurance Inspection (QAI), the New Home Orientation (NHO), and the follow up on closing day.
Perform the 30-day follow up 30 days after closing and any other warranty items on the home for the first 30 days after closing.
Rotate answering and responding to the Emergency phone, per Management.
Ensure target dates are met per Google calendar and Construction Tracker; regularly communicate with buyers.
Score well on the Customer Satisfaction Survey.
Help Hakes Brothers become the Builder of Choice for trade contractors.
Manage the trade contractors and suppliers so they can accomplish their jobs effectively and efficiently.
Schedule trade contractors properly to avoid dry runs; be firm but fair; be consistent and reliable; instill discipline; give ample lead times; provide proper materials to execute job; pay on time; be a good listener, and show respect.
Build quality homes, identifying and correcting any item or issue that is not to the highest quality standards before the New Home Orientation.
Walk all homes daily, note construction errors and poor workmanship, and make arrangements to correct quickly.
Manage time wisely and organize schedules to maximize quick production of each home.
Update and monitor trades' progress and schedule trades properly to ensure that dry runs are avoided.
Progress construction schedules on a daily basis.
Proactively look for ways to help control and reduce construction costs.
Monitor and control materials delivered to jobsite to avoid materials from being stolen or damaged.
Hold trade contractors accountable when sloppy work requires additional effort from other trade contractors.
Take responsibility for maintaining a clean worksite.
Alternate conducting the monthly Safety meetings; fill out weekly safety report.
Issue Written Notice(s) of Correction when trade contractors do not follow Safety/OSHA rules after verbal warning(s).
Alternate conducting bi-weekly SWPPP inspections and documenting areas that need correction.
Motivate trade contractors to clean jobsites daily to keep us in compliance with the EPA's rules and regulations.
Always look, dress and speak professionally.
Help accomplish whatever task is at-hand to ensure that Hakes Brothers continues to be an industry leader.
Be a Leader, an example to other Superintendents, and the top performer of each of the Superintendent responsibilities.
Be a positive voice for the company.
Other duties as assigned.