Construction Contracts & Claims Administrator

M HOLDING CO•Phoenix, AZ

About The Position

We are seeking a highly organized and analytical Construction Contracts & Claims Administrator to manage our construction agreements and lead our insurance claims process. In this dual function role, you will be the primary point of contact for reviewing, negotiating, and administering project contracts and contractor change / purchase orders. Additionally, you will manage the claims negotiations, coordinate with insurance carriers, outside legal counsel, and oversee the lifecycle of all claims and related litigation. A minimum of seven (7) years of experience in construction contract administration, risk management, or claims adjustment roles is required.

Requirements

Education: Sufficient formal and/or informal training to provide the ability to read and write at a level consistent with the requirements of the position
A Bachelor’s degree from an accredited College or University required
A minimum of seven (7) years of experience in construction contract administration, risk management, or claims adjustment roles is required
Proficiency in Microsoft Office
Excellent attention to detail, organizational skills, and ability to meet deadlines
Strong communication and problem-solving skills for vendor and internal team interactions
Ability to work independently and as part of a team in a fast-paced environment
Advanced knowledge of industry, must be able to use consistent exercise of discretion and judgment
Advanced beyond basic proper use of grammar, punctuation, and spelling
basic mathematics
legal and proper telephone etiquette and techniques
standard office software applications
standard office equipment
Advanced beyond basic application of data processing in the maintenance of records and reports
Advanced beyond basic computer skills and familiarity with Microsoft Office (Excel, Word, Outlook, and Access) tools is essential
Expert knowledge of how to communicate clearly and concisely, both verbally and in writing
Work intellectually in character in order to exercise independent decision making
Accurately type a minimum of 40 words per minute
Accurately and timely keep up with to-dos
Perform research and report results
Read and apply rules, regulations, and proofread material, and make necessary corrections
Work cooperatively and effectively with Management, staff, and the public
Demonstrate outstanding organizational skills and ability to prioritize work

Responsibilities

Construction Contracts Administration
Review and Negotiate: Analyze prime contracts, subcontracts, purchase orders, and master service agreements (MSAs) to ensure terms align with company risk tolerances and standards.
Redlining and Drafting: Draft contract modifications, amendments, and change orders. Route documents for internal approvals and execution.
Compliance Tracking: Ensure all contractors and vendors comply with contract terms.
Insurance Verification: Issue Certificates of Insurance (COIs) to contractors and ensure adherence to contractual insurance requirements.
Document Control: Maintain a centralized, organized database of all active and archived contracts, ensuring key dates and deliverables are tracked.
Claims & Litigation Management (Auto, Workers' Compensation and General Liability)
Incident Reporting: Serve as the primary internal contact for reporting auto accidents involving company fleet vehicles and workplace injuries.
Claims Administration: Open, track, and manage claims with insurance carriers and third-party administrators (TPAs) from inception to closure.
Return-to-Work Coordination: Collaborate with HR, operations, and medical providers to facilitate effective return-to-work programs for injured employees.
Litigation Liaison: Act as the internal point of contact for outside legal counsel on litigated claims. Gather documentation, coordinate employee depositions, and assist in discovery requests.
Reserves & Settlements: Monitor claim reserves and participate in settlement discussions and mediation alongside legal counsel and management.
General Risk Management
Data & Analytics: Track claims data, identify trends (e.g., frequent injury types or auto incident hotspots), and prepare risk reports for leadership.
Safety Collaboration: Partner with the Safety Department to implement preventative measures based on recent claims and litigation outcomes.
Other Duties as Assigned