Constituent Liaison

State of New York•Ithaca, NY

68d•$45,000 - $50,000•Onsite

About The Position

The mission of our office is to ensure that our constituents in the district and all New Yorkers are provided with access to resources and are empowered in NYS through equitable and inclusive policies and practices. Our office has an immediate opening for a Constituent Liaison based in our office. The Constituent Liaison position is full-time, salaried, and located in Senate District 52, in Ithaca. Strong interpersonal/communication skills, ability to work in a fast-paced environment, and capacity to work on/undertake multiple projects and responsibilities simultaneously are a must. The selected candidate will work closely with senior members of our district office, as well as senior staff of other elected officials and organizations. Roles and Responsibilities: Handle constituent cases and follow up with appropriate agencies to see cases through Act as a liaison and go-to person between members of the community, local, and state agencies and the Senator Attend community meetings and events to provide information about and promote the Senator's initiatives to address issues and concerns Remain current on the Senator's legislative and policy agenda and serve as a resource regarding those issues for the local community and colleagues Input information and monitor the New York State Senate Bluebird database in a timely manner - knowledge of the New York State Senate Bluebird database is not required Provide status updates to the Community Affairs Director on caseloads, community issues, events, staff concerns, scheduling issues, and any other matter that may require the team's attention Collaborate with staff to address community concerns by developing and implementing strategies that utilizes tools at the team's disposal, including correspondence, communication platforms, forums, events, and meetings To learn more about our mission and the exciting work, visit: https://www.nysenate.gov/senators/lea-webb

Requirements

Advanced written and verbal communication skills
Familiarity with the district, as well as the concerns and challenges facing its residents
Understanding of legislative policies, state laws, state grant program, and other relevant state, local, and federal resources
Associate's, bachelors, or advanced degree required
Flexibility to work some weekends and evenings, as necessary
Demonstrated history of working collaboratively
Ability to travel within the district and to and from Albany for major events is desirable

Nice To Haves

Ability to travel within the district and to and from Albany for major events is desirable

Responsibilities

Handle constituent cases and follow up with appropriate agencies to see cases through
Act as a liaison and go-to person between members of the community, local, and state agencies and the Senator
Attend community meetings and events to provide information about and promote the Senator's initiatives to address issues and concerns
Remain current on the Senator's legislative and policy agenda and serve as a resource regarding those issues for the local community and colleagues
Input information and monitor the New York State Senate Bluebird database in a timely manner - knowledge of the New York State Senate Bluebird database is not required
Provide status updates to the Community Affairs Director on caseloads, community issues, events, staff concerns, scheduling issues, and any other matter that may require the team's attention
Collaborate with staff to address community concerns by developing and implementing strategies that utilizes tools at the team's disposal, including correspondence, communication platforms, forums, events, and meetings