Consolidated Systems Monitoring Administrator - Senior (Government)

AT&T•Mclean, VA

2d•Onsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a Consolidated Systems Monitoring Administrator to provide 24x7 monitoring of server and network operations.

Requirements

Experience with the following applications: Maximo, HP Openview, Lotus Notes databases and email.
Excellent interpersonal skills.
Ability to work closely with CSM Management, Client/Server & Network professionals and the customer community.
Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 2 years of work history.
TSSCI with poly (#tssci) (polygraph)

Responsibilities

Provide 24 x 7 monitoring support to Client/Server and Network Operations.
All candidates must work a rotating panama schedule.
Take appropriate action to maintain system availability.
Analyze system anomalies, perform initial troubleshooting, generate and route Maximo tickets to the appropriate service providers for timely work-off.
Maintain current and accurate logs, accurately documenting all system outages and pertinent follow-up information as required.
Remain current in with Standard Operating Procedures, System manuals and control logs.
Maintain accuracy of all System Analysts task.
Continue to develop state of the art knowledge and skills as required for the evolving technical environment.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone