Cons Prod Strategic Analyst IV - Product Manager

Bank of America•Charlotte, NC

10d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams. We are looking for an experienced Product Manager with tech delivery experience to join our Data Strategy & Analytics team in Specialized Servicing & Fulfillment Operations (SSFO). The successful candidate will be responsible for maximizing the value of our product and tech delivery as an individual contributor. As a Product Manager, you will work with clients to identify and scope enablement opportunities and oversee development projects that support various functions across SSFO. Teamwork is key to our culture, and we interact closely with our technology partners, business partners, and client executives alike. We are looking for people that are proactive, intellectually curious, and enjoy problem solving.

Requirements

2+ years of experience in project or product management
Data Mining / Analytical skills, along with programing language (e.g., SQL, Python, JavaScript, VBA) proficiency, especially SQL.
Knowledge of reporting tools (e.g., Power BI, Tableau), data ETL (Extract, Transform, Load) type tools, integration (e.g., Alteryx, PowerQuery) and analytics technologies.
User Acceptance Testing experience
Can interpret programming code, workflows, and process maps
Strong understanding of risk analysis and management
Tech solution consulting
Process documentation and ownership
Strong understanding of SDLC process
Precise attention to detail and accuracy
Problem solves and troubleshoots on their own but knows when and how to escalate issues effectively
Proven track record in developing and managing data-driven products
Strong analytical thinking capability to interpret complex data, identify trends, and derive actionable insights.
Excellent story-telling verbal and written communication to effectively interact with both technical and non-technical partners.
Enthusiastic, energetic, determined, and positive – especially under pressure
Strong project management, organizational and multitasking skills to manage concurrent projects with competing priorities.
Proficiency in building strong partnerships across diverse groups, including lines of businesses clients, peer Product Managers and development teams
A proactive mindset with the ability to identify and resolve data or reporting-related issues efficiently.
Ability to influence and guide development teams or stakeholders without direct authority.
Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.
Ability to facilitate meetings, capture key outcomes/actions and own product documentation.
Analytical Thinking
Business Analytics
Data and Trend Analysis
Fraud Management
Problem Solving
Collaboration
Innovative Thinking
Monitoring, Surveillance, and Testing
Presentation Skills
Risk Management
Data Visualization
Interpret Relevant Laws, Rules, and Regulations
Issue Management
Oral Communications
Written Communications

Responsibilities

Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights
Assesses intake requests for proper prioritization and work assignment to Lead Developer based on required skill and team capacity.
Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.
Oversee the development and lifecycle of reporting and analytics products, ensuring alignment with Global Operations business objectives and user needs.
Serve as a bridge between technical teams and business stakeholders to gather business requirements, set expectations, and provide updates.
Define and implement strategies for data reporting, visualization, and analytics delivery.
Cross-Functional Collaboration working with client, LOB SME, data architects, developers, and analysts to design and deliver robust reporting solutions.
Monitors the execution of defined tasks, statuses and measuring progress against completion target dates.
Works with other product managers to identify risks and opportunities across multiple projects within the line of business, leading them to negotiate decision making for efficient and effective resolution.
Establish success performance metrics for adoption, data utilization, and reporting accuracy, and continuously monitor their effectiveness.
Address and resolve reporting issues, ensuring the quality and reliability of data insights.
Ensure adherence to data governance, quality, and security standards, including GIS, MRM, and EDM routines.
Regularly analyze current reporting capabilities and lead efforts to optimize and innovate them.